About

Work Experience

• Leadership and digital consultant, Phantastic

  Dec, 2023 - Present

  • PHANTASTIC CONSULTING: Leadership coach and consultant for start-up and IT companies

  • I help founders to develop their leadership and management skills.

  • I support start-up in their focus on human factor and put in place management process (objectives definition, appraisal, performance review...)

• General Manager, Chief Operating Officier (COO) & CPTO, 

  Nov, 2022 - Nov, 20231 year

  • • Managing people in France and in Morocco: operational scope of product, tech & engineering, support, admin, hr and sales.- Building company vision, strategy and engagement.- Supervising 4 subsidiary companies :. 2 tech companies Yakoi and HealthBees. 1 event company ChillEvent. 1 educational company Naturopathy360. Coaching product aspects for tech companies. Coaching business and development aspects for these 4 companies (branding, strategy...).

• General Manager France, Chief Operating Officier (COO), CPTO, Quiz Coach

  Sep, 2022 - Nov, 20222 months

  • Chief Operating Officer General Manager France- HR process improvements and hiring- Operation processes creation and improvements: post-sell, support, customer experience- Organization rationalization and oversight: protection of teams, internal dependency management- Putting in place OKR management

  • • Awarded 3 times best manager of the quarter by the whole company- Internal system admin: Microsoft, Google Workspace, HubSpot, Atlassian, Gather, Canva, Odoo. SSO configurations, AWS...

• Chief Product and Technical Officer (CPTO), Quiz Coach

  Apr, 2022 - Aug, 20224 months

  • Chief Product Officer- Product Strategy. Implementation of company strategy via Product development and design. Design, implementation follow-up, and deployment of a new business product Digital by Quiz Coach. UX best practice education- Solution Executive. Continuous improvement and global customer experience management. Status page creation. Help center and Support process creation. Internal process optimization- Digital Transformation. Various digital implementations to improve internal efficiency. Cultural transformation. Education--> Huge customer impacts of their global experience

  • • Product Owner. Education of Agile best practices. Implementation of Scrum methodology

  • Chief Technology Officer- Coaching the newly appointed Scrum Master- Coaching the newly appointed Tech Lead- Transforming the global technical architecture- Putting in place basic development best practise.--> Impacts:. better delivery commitments and predictions. increase of delivery quality

  • Member of the executive board

  • Management and leadership evolution--> Huge employee impacts on work methodologies and internal communication--> Awarded 3 times best employee of the month by my peers

• Engineering and UX Manager, Quiz Coach

  Jun, 2020 - Apr, 20221 year 10 months

  • Managing 2 different jobs: user experience specialists and solution definition managers

  • Managing 8 direct reports and 2 dotted lines in remote sites.

  • Serving a SAFe-like organization composed of 9 feature teams around the world.

  • Front-end applications with over 200000 active users in the travel industry

  • Transforming the user experience processes, UX Product Owner and UX sponsor for UX vision and strategy

• Manager, Amadeus

  May, 2019 - May, 20201 year

  • Managing 5 different jobs: solution definition managers, product definition analysts, quality assurance engineers, user experience designers and a scrum master

  • Managing 19 people and a CBS (Capacity Based Services - outsourcing) team of 9 people. Partner management and Product Owner

  • Quality assurance evolution from manual tests to CI/CD

• Manager, Amadeus

  May, 2017 - Apr, 20191 year 11 months

  • Unit manager of product definition analyst team

  • Products related to pricing aftersales orchestration

  • Interested in organization and process improvements

• Proxy Product Owner, Amadeus

  Feb, 2017 - Apr, 20172 months

  • Functional analyst and coordination between product owner and teams

  • Product created from scratch

  • 3 months, 30 people, 4 Scrum teams

• Manager, Amadeus

  Dec, 2015 - Oct, 201610 months

  • Acting manager of product definition analyst team

  • Products related to pricing and ticketing aftersales

• Project manager, Amadeus

  Feb, 2014 - Dec, 20151 year 10 months

  • Stream leader at R&D-RDM-RPT level for JAL program

  • Retails, Payment and Ticketing solutions for a Japanese airline

• Project manager, Amadeus

  Oct, 2015 - Dec, 20152 months

  • Stream leader at R&D-RDM-CBT level for DY-ECO project

  • e-commerce project for a European airline

  • Back-ends solutions related to ticket aftersales

• Community manager, Amadeus

  Jan, 2014 - Sep, 20151 year 8 months

  • Product definition community manager at R&D-RDM-RPT division

• Product Definition Analyst, 

  Dec, 2011 - Dec, 20154 years

  • Post Issuance Processes in Ticketing department

  • Functional analyst

  • Project management

  • Community management

  • Trainer

  • Acting manager

• Consultant, Altran Méditerranée

  Dec, 2011 - May, 20142 years 5 months

  • Mission in Amadeus SAS as a Product Definition

  • Editor-in-chef of Business Unit Blog

• Software design engineer, Kadeal

  Aug, 2009 - Dec, 20094 months

  • software project management with Scrum (an iterative method)

  • blog creation (Wordpress)

  • development with J2EE, Spring, Hibernate, FreeMarker...

• Co-director, "Altai" a documentary movie

  Jan, 2009 - Dec, 200911 months

  • co-director

  • co-producer

  • assistant cameraman

  • soundman

• Receptionist, Caisse de Crédit Mutuel de Montmorillon (Bank)

  Jul, 2008 - Aug, 20081 month

  • realization of the common banking operations

  • optimization of the checkbook sorting system

• Web developer, Solotusk

  Jul, 2002 - Jul, 20021 day

  • formation in web development: XHTML/CSS, PHP/MySQL

Skills

Education

Certificates

Interests