System Analyst, Banco Plata
May, 2026 - Present
Designed and specified an operator admin panel for the KYC platform in Colombia, defining business logic, user workflows, API contracts, and frontend requirements to support internal operations.
Restored and expanded technical documentation for existing KYC functionality, reducing knowledge gaps and addressing accumulated technical debt in the system.
Improved platform stability by identifying existing issues, defining bug-fix requirements, and collaborating with engineering teams to deliver product improvements.
