Jen Chan
A software developer and tech lead with 9 years of experience across UX and product engineering, and over a decade of contribution to open source and online communities. Having worked on teams from early stage startups of 3 devs to an enterprise org with 3000 devs to deliver milestones on time and on budget, I'm attuned to developer pain points and delivery friction. I've turned my attention to improving the experience of building and maintaining software through developer enablement, tooling, SDK and automation work.
Experience
Software Engineer
October 2023
— June 2025
Betting platform with ~150,000 daily active users across 4 regions
- Increased casino delivery by 18% and expanded games launched from 20 to 400+, that contributed to 50% of 2024 revenue at Rivalry
- Debut testing strategy across team of 20 developers; tests written on 60% of new work by end of year
- Integrated white label sportsbook that reduced need for 5 FTE
- Reimplemented landing page experience with configurable regional content from Strapi to increase conversion by >40%
- Balance tech debt with new feature offering by migrated legacy casino and registration experiences to Vue 3 / Nuxt 3 with Laravel, web sockets and Cloudflare workers while maintaining regulatory features
Lead Software Engineer
September 2022
— October 2023
Enterprise legal publishing and tax software
- Drove adoption of a design system, scaling from MVP to 20 products in 2 quarters, by supporting 12–30 contributors to release updates biweekly.
- Maintain a web components library consumed by Angular 1–16 and React 16–18 projects while championing web vitals performance and WCAG 2.1 accessibility compliance. Mentored and paired with 5-12 senior developers
- Increased developer capacity by onboarding 5 engineers in 2 time zones.
- Raised delivery velocity from quarterly to biweekly through repository migration, automation of Figma-to-GitHub style exports, and deployment of automated releases to 3 repos.
Software Engineer
May 2021
— September 2022
Agile Transformation Consultancy
- Retained 2 key clients worth ~$300,000 revenue by implementing and advising on scalable architectural solutions with design systems with Contentful
- Delivered competitive analysis on UI tooling and contributed to design system accelerator tool and CLI that accelerated delivery by 50%
Solution and UX Developer
December 2019
— May 2021
Interoperable clinical data storage and health applications
- In a company that grew from 25 to 170+, I held regular onboarding sessions for 20+ coworkers.
- Facilitated UX workshops and design sprints with 12 stakeholders to go idea-to-MVP for a white label insurance portal in 1 quarter while reducing design revisions from 20 to 3.
- Delivered a style guide that served 2 white-label products.
- Champion responsive web design, unit testing, legacy browser support (IE11), automated front end deployments with accessibility tests.
Software Engineer
May 2019
— August 2021
B2B Fintech SaaS
- Led user research and prototype testing for a B2B fintech app that was piloted with 2K users.
- Represented team at demos and pitches to Fortune 500 clients.
- Built reusable high fidelity components for new chat feature, portfolio balancing and internal user settings functionality
Front end developer
September 2016
— October 2017
Digital Agency
Education
Toronto Metropolitan University
January 2019
— May 2020
Continuing Education in Computer Science Fundamentals
Syracuse University
September 2010
— May 2013
Masters of Fine Arts in Art Video
University of Toronto
September 2006
— May 2010
Bachelor of Arts in Communications, Culture, Information Technology
Volunteer
Organizer, Executive Director
January 2019
— December 2024
TorontoJS
Community organizing for a 13 year old non-profit
- Rolled out Code of Conduct and incident response plan
- Scaled to 40 volunteers and 4-6 community leaders and moderation team
- Restarted crowdfunding and sourced partnerships and sponsors from Sentry, DevCycle, Refactor conference, Google WomenTechMakers
Event Organizer
January 2014
— December 2015
Dorkbot Chicago
Organizing DIY art and tech events
Languages
English:
Native speaker
Skills
Languages:
bash, Javascript, Typescript, HTML, markdown, Python
Frontend Development:
TypeScript, JavaScript, Angular, React, Gatsby, Next.js, Web components, Vue, Nuxt, Sass, HTML, CSS, postcss
Backend Development:
Laravel, PHP, Express, Web sockets, Cloudflare Workers, Hono, SQL, Node.js, Python, MySQL, PostgreSQL, Redis, Drizzle
Testing:
Karma, Jasmine, Jest, pest, Test plans, Cypress, Playwright, Testing Library, bats, TDD
CI/CD, Observability and Tooling:
node, npm, pnpm, yarn, homebrew, apt, Cloudflare, Webpack, Rollup, Github Actions, Bitbucket Pipelines, AWS S3, Datadog, Sentry, LogRocket