About

Work Experience

• Chief Program Officer, Sacramento Steps Forward

  Jan, 2025 - Present

  Led strategic planning, program development, and team management to ensure operational excellence, stakeholder engagement, and mission alignment.

  • Supervised the design, execution, and evaluation for the following departments: Coordinated Access System Operations, CoC Governance, Grants Management, Data & Analytics.

  • Managed program budgets, allocated resources effectively, and ensured financial sustainability.

  • Collaborated with stakeholders, funders, and community partners to drive program success and secure funding opportunities.

  • Ensured compliance with federal, state, and local regulations, maintaining program integrity and adherence to all applicable standards.

• Data & Analytics Director, Sacramento Steps Forward

  Mar, 2023 - Jan, 20251 year 10 months

  Led a 12-member Data & Analytics Department as an Executive Team member and Privacy Officer, improving data collection, monitoring, and analytics functions while unifying Sacramento County’s strategy for homelessness data management and analytics.

  • Wrote the biennial “Point-In-Time” homeless census report for Sacramento County and presented it to elected officials and reporters.

  • Spearheaded a comprehensive overhaul of the Analytics Team’s data request process, reducing fulfillment times by 43.7% between Q1 and Q3 2024.

  • Led initiatives within the HMIS Team to cut helpdesk first-reply times by 62% between Q1 and Q3 2024, significantly boosting response efficiency and customer satisfaction.

  • Directed system-wide quality improvement campaigns, improving the timeliness of HMIS data entry by 10% between Q1 and Q3 2024.

• Data & Analytics Manager, Sacramento Steps Forward

  Jul, 2022 - Mar, 20237 months

  Led a 4-member Analytics Team as an Executive Team member, utilizing data analytics to generate real-time insights on homelessness and the homeless response system in Sacramento County.

  • Spearheaded the development and release of 3 public dashboards, showcasing shelter bed utilization, housing inventory, and referrals.

  • Coordinated the development and release of a monthly By-Name List, identifying individuals experiencing homelessness and providing data to support personalized housing solutions.

  • Analyzed HMIS data to identify flow trends in homelessness and shared findings with community partners.

  • Wrote a business case justifying an expansion of system-wide quality improvement in HMIS, leading to the hiring of 2 additional staff and approval to routinely release agency-level data quality reports.

• Research Data Supervisor I, California Department of Justice

  Mar, 2021 - Jul, 20221 year 4 months

  Led an 8-member Data Access and Analysis Section, overseeing research projects and the public data request process, while analyzing legislative bills for their impact on departmental operations and budget.

  • Streamlined a cross-functional data request process by coordinating with stakeholders and implementing a standard intake form.

  • Designed, validated, and executed research projects, studies, and investigations.

  • Produced data reports for internal and external clients, influencing public policy and litigation outcomes.

  • Provided guidance to administrators, stakeholders, and other interested parties on data request and research needs (including the 2022 RIPA Report).

  • Analyzed Assembly and Senate Bills for impact to Research Center budget and functions.

• Adjunct Professor, Sacramento City College

  Jan, 2020 - Present

  Teaching PSYC 330, Introductory Statistics for the Behavioral Sciences.

  • Teaching at least one section per fall and spring semester, with occasional summer sessions.

  • Developing customized curriculum and evaluation materials for various teaching modalities (synchronous, asynchronous, in-person, remote), with a strong emphasis on accessibility and meeting diverse educational needs.

  • Consistently receiving high ratings in student and peer reviews.

• Research Data Specialist I, California Department of Justice

  Mar, 2020 - Mar, 20211 year

  Led 2 research project portfolios focusing on police stop data and gang intelligence data; served as the empirical arm of the Racial Identity Profiling Act (RIPA) board through in-depth data analysis and mandated reporting.

  • Produced the 2021 RIPA report.

  • Designed an original research study to improve gang intelligence practices in California.

  • Hosted a series of training sessions in R programming for departmental staff.

  • Analyzed Assembly and Senate Bills for impact to Research Center budget and functions.

• Research Data Analyst II, California Department of Justice

  Jul, 2019 - Mar, 20208 months

  Served as lead analyst for the annual RIPA report.

  • Produced the 2020 RIPA report.

  • Predicted arrests from gang intelligence data using machine learning techniques.

  • Replicated the Veil of Darkness methodology for analyzing police stop data.

  • Analyzed Assembly and Senate Bills for impact to Research Center budget and functions.

• Graduate Student Researcher, University of California, Davis

  Jul, 2014 - Jul, 20195 years

  Conducted graduate level research, served as a teaching assistant for ~14 academic quarters, and managed the research lab.

  • Managed a research laboratory and supervised a team of 15+ undergraduate research assistants at UC Davis.

  • Published 11 research articles, including book chapters and primary articles, outside of coursework.

  • Served as a teaching assistant for 5 years, becoming an instructor of record during senior year.

  • Worked as the lab manager for several months.

• Clinical Research Assistant, Intermountain Healthcare

  Jan, 2014 - Jun, 20145 months

  Consented patients in the Heart & Lung Institute for enrollment in a clinical trial.

  • Received recognition for raising the standard on how many patients we could enroll in a given week.

• Undergraduate Student Researcher, Brigham Young University, Provo

  Jan, 2011 - Jun, 20132 years 5 months

  Served in multiple research labs simultaneously.

  • Assisted in publishing a research article and conducting assays in Dr. Edwin Lephart's lab.

  • Analyzed nonhuman primate experiment data and presented findings at local conferences for Dr. Dee Higley's lab.

  • Completed data entry tasks and supported research initiatives at UC Davis during summer internships for Dr. Karen Bales' lab.

• Teaching Assistant, Brigham Young University, Provo

  Jan, 2011 - Jun, 20132 years 5 months

  Worked as a teaching assistant for multiple professors simultaneously.

  • Assisted in teaching NEURO 205, PSYC 111, and PSYC 113 courses by developing review classes and grading assignments and exams.

  • Stepped in as a class substitute when the professor was unavailable, ensuring continuity in student learning.

  • Collaborated with faculty to enhance course materials and provide valuable support to students.

Skills

Education

Publications

Interests