About

Work Experience

• Director Of Quality Engineering, HYPR

  May, 2021 - Present

  Hypr is an identity assurance company that provides authentication through mobile apps, sdks, desktop applications and a hosted service. As the Director of Quality Engineering, I managed a remote team of 8 US based engineers as well and 7 remote contractors based out of India.

  • Built out and managed a fully remote team of engineers across various timezones.

  • Ran the scrum / agile process for two teams.

  • Worked to monitor and reduce the cost of our testing efforts using AWS cost explorer and DataDog.

  • Worked closely with product, engineering and program management to plan achievable timelines and ensure quality was prioritized.

  • Collaborated with the team to optimize testing strategies, enhancing velocity.

  • Managed AWS based kubernetes infrastructure to optimize performance and identify bottlenecks.

  • Worked on optimizing the CI/CD pipelines in Gitlab to improve speed and decrease the feedback loop to developers.

  • Wrote automation of android and iOS mobile applications using appium.

  • Drove investments in UI automation technology including Storybook, Playwright and Cypress.

  • Collaborated on development of E2E automation suite using Cucumber, Appium, and Selenium

  • Executed automated tests on multiple browsers and devices using a combination of Sauce labs and BrowserStack

  • Wrote automated performance tests in Gatling for server testing of our most critical path workflows.

  • Drove architectural changes to increase scale and performance.

  • Worked with customers to provide them with testing and monitoring guidance.

  • Served as a release manager to ensure timely and thoroughly tested releases.

• Senior QA Manager, CloudHealth Technologies, Inc. (acquired by VM ware)

  Nov, 2017 - May, 20213 years 6 months

  Cloudhealth is a cost management platform that uses a SaaS based approach to help users control their cloud spending. As a Senior QA Manager I built the team from 2 engineers to 17 US based engineers with and offshore team.

  • Grew the team and defined the process for the QA organization.

  • Lead the team through the transition to fully remote during the pandemic.

  • Worked closely with engineers in CA, MA, London, Bangalore.

  • Lead architectural discussions to improve performance and testability.

  • Championed best practices and educated engineers on testing concerns through a mix of documentation, demos and round table discussions.

  • Implemented QA processes for working with teams, reporting bugs and escalating issues.

  • Took ownership of the release engineering function and helped stream line our CI/CD process to where we were able to release updates multiple times a day.

  • Help design, guide and execute the testing effort for major Ruby upgrades.

  • Lead the root cause analysis and 5 whys process.

  • Represented Cloudhealth when presenting our engineering improvements at an internal VMWare conference.

  • Implemented processes to improve coverage and quality gates without significant delays to delivery.

  • Migrated the CI tools from Solano (now GE Predix) to Jenkins.

  • Wrote tools and designed processes to improve visibility and velocity across the development organization.

  • Defined and tracked quarterly goals for the team

  • Represented engineering for the SOC2 compliance audits.

  • Designed and started development of automated testing frameworks increasing coverage by 40%.

  • Oversaw the development and adoption of automated testing practices utilizing technologies such as Jest, Puppeteer, Cypress, Rspec, Junit, Cucumber.

• Engineering Manager, Brightcove

  Jul, 2017 - Nov, 20174 months

  Brightcove is an online video platform. As an Engineering Manager I managed a team of 10 people in MA and AZ. I managed the team that owned the video upload and processing pipeline.

  • Managed a mixed team of on-site and remote workers.

  • Ran the scrum / agile process for the team.

  • Worked with product management to define and organize the backlog.

  • Worked across teams to coordinate cross team dependencies.

  • Tracked and reduced the costs of our infrastructure.

  • Acted as incident manager and coordinated efforts during outages.

• Principal Software Engineer, Brightcove

  Jul, 2014 - Jul, 20173 years

  • Deployed a microservice based file processing pipeline.

  • Made architectural decisions that improved the throughput and efficiency of our pipeline 10x.

  • Worked closely with product management to create quarterly goals and achieve them.

  • Worked closely with customers to understand their use cases and resolve the issues they had.

  • Worked closely with customer support to prioritize fixes, identify workarounds, and set customer expectations.

  • Lead a team of 8 split between multiple time zones.

  • Acted as team lead, defining the backlog and running the scrum process.

  • Retired legacy ingestion systems and migrated all traffic to the new system.

  • Implemented an root cause analysis policy that reduced our customer impacting incidents to almost zero.

  • Implemented monitoring practices that let us detect issues before they impacted customers.

  • On call regularly for incidents and alerts from monitors.

  • Responsible to prove our uptime and processing SLAs were met and reported.

  • Developed an internal UI for our ingestion system.

  • Developed tools to improve productivity of the team and remove interrupts.

  • Migrated from a monolith to a service based architecture.

  • Managed OKRs for the team.

• Senior Software Engineer in Test, Brightcove

  May, 2012 - Jul, 20142 years 2 months

  • Designed and implemented a modular end to end testing framework that covered 3 ingestion systems.

  • Reduced regression time from days to hours.

  • Drove effort to increase coverage and testing during the development cycle.

  • Tested the migration from 2 legacy ingestion pipelines.

  • Wrote performance tests in gatling.

  • Wrote automated tests in java / junit.

  • Helped define team goals and track progress.

• Software Engineer in test, Brightcove

  May, 2006 - May, 20126 years

  • Designed test plans.

  • Automated tests for server side features.

  • Was a subject matter expert in several products and features.

  • Lead quality automation discussions.

  • Worked across teams to improve testing and remove duplicated effort.

  • Worked on a development team and participated in the scrum process.

Skills

Education

Interests