Intership, Schneider Electric
Jan, 2022 - Jan, 20231 year
SAP database modification
Remote
SAP Intern
Network Engineer specializing in NOC, troubleshooting, automation, and Cisco infrastructure
Network Engineer N1, Nuanet
Jun, 2024 - Jul, 20241 month
Help desk ticket handling
Field Engineer
Colaboration technologies
Maintenance and handling of incidents and requests in the field
Technical support and troubleshooting networks, Conctact Point 360
Sep, 2023 - Dec, 20233 months
Remote configuration of SnapOne network equipment. US integrators would specify the objective to be achieved, and I would handle the configuration.
English 100%
Incident Response
Configuring network equipment via GUI and console
Network engineer, EVOX
Jan, 2024 - Nov, 202411 months
Field engineer, implementation, project monitoring
Various R&S projects, Collaboration, Wireless
Handling incidents and requests in the field
Cisco Technologies
Network Engineer NOC Specialist L2, PlanNet Service
Nov, 2024 - Present
Handling incidents and requests, both N1 and N2, mostly R&S incidents
Meraki Dashboard
ThousandEyes Dashboard
Automation of technology
Cisco Technologies
Monitoring
Maintenance windows
Incident response
SolarWinds, Grafana, Zabbix
Construction of new infrastructure
Generalist
- Present
Basic CLI troubleshooting tool for environments with multiple Cisco network devices
- Present
Ansible playbooks for mass vulnerability mitigation, such as upgrades and configuration changes; over 10,000 network devices mitigated
It has been used in the OXXO remediation project, receiving good feedback from both the client and colleagues.
Remediaciones - Ansible-AWX - Netbox - GitHub
- Present
GUI service for remediation, mitigating the need for CLI for non-technical users.
ThousandEyes - Reporte de tendencias
- Present
Python scripts for obtaining information and metrics through the ThousandEyes REST API for trend reporting. Data cleaning, full report, executive presentation.
Troubleshooting
Layer 1
Layer 2
Layer 3
Switching
Basic routing
Incident response
Python Scripting
Bash Scripting
Ansible-CLI
Ansible-AWX
Understanding of Docker and K8s
APIs
Linux
System services and servers
Communication
Team work
Active listening
Conflict resolution
Self management
Initiative and enterprise
Planning and organising.
Systems Administration Engineering, University degree, Universidad Autónoma de Nuevo León - FIME
Jan, 2016 - Jun, 2024
CCNA
AWS - Cloud Foundation
Conversational, English, Quick Learning
Jan, 2018 - Jun, 2019
TOEFL
CCNA - CCNP Enterprise Automation Specialist - AWS Cloud Foundations, Cisco | AWS
Issued on:
NOC Manager
NOC Coordinator
Badges and certificates