Site Reliability Engineer with experience building reliable, scalable infrastructure on AWS, Linux, Terraform, and Kubernetes. Strong background in systems administration, observability, automation, and incident response.

Skills

Experienced

  • Grafana
  • Prometheus
  • Flux
  • Kustomize
  • Kubernetes
  • EKS
  • Linux
  • TCP/IP
  • Network Layers 1-3
  • DNS Administration
  • Firewalls/ACLs
  • Terraform
  • AWS

Moderately Proficient

  • Python
  • Git
  • Saltstack
  • JAMF

Novice

  • Jira
  • Perl
  • LDAP
  • SSL
  • Ansible

Work Experience (8)

Jan 2023 - Current
Site Reliability Engineer
Integrated DNA Technologies Inc.
Built reusable infrastructure and observability solutions to improve reliability, reduce operational overhead, and support scalable cloud environments.
  • Reduced AWS infrastructure costs by over $20,000 per month through lifecycle policy improvements, GP3 migration, and resource auditing.
  • Developed reusable Terraform modules for monitoring, automation, and cloud resource management across production environments.
  • Designed and implemented infrastructure for EKS-based workloads using Terraform and Flux, improving deployment consistency and platform reliability.
  • Deployed and managed an internal observability stack with Prometheus and Grafana to improve alerting, dashboards, and SLO visibility.
  • Introduced Atlantis on AWS ECS to strengthen Terraform change management and GitOps workflows.
Aug 2021 - Dec 2022
Site Reliability Engineer
Invitae
Automated infrastructure deployment and release workflows for customer-facing software while improving reliability across legacy and active systems.
  • Automated AWS infrastructure deployments and operational tasks using Terraform, Python, and Bash to accelerate delivery and reduce manual effort.
  • Managed IAM role and user provisioning workflows to support secure, scalable access control across environments.
  • Built and maintained deployment tooling for legacy and current releases, improving consistency and reducing release defects.
  • Resolved build and deployment issues across repositories, helping maintain reliable software delivery pipelines.
  • Supported day-to-day AWS operations including EC2 provisioning, S3 access management, and cloud troubleshooting.
Dec 2018 - Jul 2021
System Administrator
NLogic Inc.
Primary role as a Linux admin for NASA Advanced Supercomputing Division, providing tier 2 support to users, and maintaining operational oversight to all Linux workstations and servers. Secondary role as a Mac admin, providing diagnostic support and system maintenance.
  • Deployed workstations, servers, and VMs, preparing kickstart configurations, static IP assignments, firewall configurations, and CFEngine agent deployment.
  • Used Red Hat Satellite to administer, audit, and control all Linux workstations and servers for patch maintenance, estimated about 200 systems.
  • Provided general support to Linux users relating to kernel panics, SSH management, VNC control, or application based issues.
  • Utilized CFEngine as a configuration management tool to regulate modifications of all Linux systems, maintaining consistency across critical files through promises.
  • Provided Mac administrative support using JAMF, managing applications, supporting kernel issues, and diagnosing VPN connectivity problems.
  • Managed DNS records through VitalQIP, regulating and distributing DNS requests for all users.
  • Mentored new inbound system administrators to provide environmental guidance to the datacenter.
Aug 2018 - Dec 2018
Control Room Analyst
ASRC Federal
Providing tier 1 support for NASA’s supercomputers, maintaining control access, regulating queried jobs, and auditing alerts for mission critical systems.
  • Maintained/assigned mission groups to users, providing access to systems.
  • Troubleshot SSH tunneling issues for users remoting into supercomputers.
  • Troubleshot Portable Batch System(PBS) jobs, performing root cause analysis of stalled jobs.
  • Investigated issues with downed PBS nodes, collecting data for analysis.
Jun 2017 - Aug 2018
Network Engineering Intern
United States Research Association
Maintained low tier support for Network Engineers, primarily focusing on layer 1 and 2 tickets. Engaged in small projects to improve Network team’s work flow.
  • Provided support to Network Engineers routing Ethernet/fiber cables via patch panels, clearing port security, racking and stacking Cisco switches.
  • Performed Layer 1 audit on all switches, identifying ports that are not connected, to clear up ports, due to switches being completely excessed.
  • Deployed a test network lab with various Cisco chassis, primarily testing the Nexus 7700s for possible deployment in the future. Also used to test new configurations prior to implementing to production environment, analyzing the potential impact to network.
  • Participated in fiber cutover, rerouting fibers to new patch panels with minimal downtime.
Jun 2017 - Aug 2018
Programming Intern
United States Research Association
Focused on deploying and improving network tools to increase workflow using Python 3.6. Primarily studied and tested python scripts during summer internship. Studied Perl script, learning concepts of procedural programming.
  • Created IP to host translator using Python, taking a user's input, checking the input is in IPv4/IPv6 format, and translating it to hostname. Script checks for a specified name format, and outputs MAC address if condition is met.
  • Added IPv6 support to existing SNMP script written in Perl. Identified OID outputting IPv6 address by index number in network devices. Added table to MySQL database, and inserted IPv6 addresses into table.
Oct 2016 - Jun 2017
Advanced Repair Agent
Best Buy
Engaged with clients to discuss issues with user devices, varying from phones to laptops. Performed root cause analysis with devices, troubleshooting varying issue from malware infections to operating system corruptions.
  • Engaged and explained to users on how to optimize devices, building trust between company and user.
  • Performed software diagnostics and root cause analysis, resolving varying level of issues from system optimizations to blue screens of death/OS corruption.
  • Managed multiple repairs in one time, ensuring all repairs are performing tasks, ensuring deadlines are met.
  • Addressed concerns with clients when issues become escalated, guaranteeing maximum satisfaction with client.
May 2010 - Nov 2013
Cyber Securtiy Operator
United States Air Force
Provided Windows system administration, and Tier 2 technical support for western US bases. Collaborated with other teams to investigate and address major outages. Created instruction manuals and trained new incoming members to the backup and storage teams.
  • Implemented, managed, and troubleshot backups across 300 servers.
  • Deployed, maintained, troubleshoot, and researched virtual machines utilizing VSphere 4.5 across 100 servers.
  • Maintained and replaced SAN and SCSI hardware across 20 server racks.
  • Provided elevated support for local Windows Servers and across the majority of military bases on western half of America and military bases in Asia.
  • Deployed, diagnosed, and repaired NetApp and SMARTS across 400 servers and 30 network devices. Many of those included mission critical servers, ensuring maximal uptime.
  • Deployed and coordinated security patches across 300 workstations and servers.

Education (1)

2016 - 2018
Associates of Science
 Mathematics
Mission College

Awards

2014
Security+
CompTIA
CommVault Administration
CommVault
Auditing and Monitoring Windows Server 2008
NorthCOM