Principal Software Engineer, Snowflake
Aug, 2024 - Jun, 202510 months
Built, enhanced, and maintained automation frameworks.
Architected and led development of customer-facing onboarding and configuration advisory platforms for Snowflake, enabling efficient, scalable customer adoption through intelligent configuration recommendations.
Build AI agents to automate processes, surface insights, and integrate data across multiple tools and resources.
Drove organization-wide quality initiatives across Customer Experience Engineering (CXE), establishing frameworks and automation to elevate delivery standards.
Prioritized and automated the test scenarios in a Snowflake environment that’s representative of customers’ schema and workloads.
Partnered with Support and Core Engineering teams to lead end-to-end release management across multiple CXE product lines. Leveraged AI-powered debugging tools to accelerate software delivery and ensure high-quality production standards.
Designed and implemented an tools, test frameworks and test strategy(including frontend and backend) for all products under CXE team.