About

Work Experience

• Customer Relations, 

  Oct, 2022 - Present

  • Working in a team, taking end to end ownership of customer complaints

  • Investigating the complaint, including collaborating with other colleagues and teams

  • Delivering a fair and accurate outcome, with pace, to meet our regulatory obligations and deliver the best possible customer experience

  • Communicating the outcome of the complaint, usually by telephone and follow it up in writing

• Regional Manager, 

  Jan, 2019 - May, 20223 years 4 months

  • Design and implement methods to gather and manage automobile data across the business

  • Research and seek out the most cost-efficient shipment procedures and methods

  • Research partner companies and seek to negotiate best-price contracts to increase business revenue

  • People management; leading team members and marketers

  • Reporting; car sales, house sales and rentals, Monthly turnover, EBITDA and Gross profit reports

• Shift Manager, 

  Jun, 2014 - Dec, 20173 years 6 months

  • Managing all restaurant operations on my shift

  • Managing team members and marketers on duty

  • Managing team members compliance and excellence

  • Reporting; Item sales, Daily turnover, Stock count, Stock movement, bank deposits Reports

Skills

Education