About

Work Experience

• Software Engineer II, Microsoft

  Aug, 2023 - Present

  • Developing key components in the Runtime Engine for Copilot Studio, focusing on dialog state management, state machine transitions, and integration of AI models.

  • Contributed to dialog state management and state machine transitions.

  • Assisted in integrating OpenAI's generative models to enhance bot responses.

  • Collaborated on service integration, improving bot functionality with Microsoft Graph API.

• Software Engineer, Nuance Communications

  Jan, 2020 - Jul, 20233 years 6 months

  • Designed and implemented microservices and analytics services to enhance user interactions and data handling.

  • Developed RESTful APIs for seamless project transfers and large file processing.

  • Built an NLU analytics service for real-time log analysis and visualization.

  • Automated email notifications with a cron job to send conversation transcripts.

• Software Engineer, GS Lab

  Jul, 2016 - Dec, 20193 years 5 months

  • Developed call flow engines and scalable web services, contributing to the FreeSwitch open-source platform.

  • Created a Lua-based state machine engine for dynamic IVR call routing.

  • Built scalable RESTful web services for custom call flow definitions.

  • Enhanced FreeSwitch platform functionality by fixing bugs in C.

• Intern, Deutsche Bank Group

  Jun, 2015 - Dec, 20156 months

  • Developed a web-based application in Java for business users during an internship.

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