Triage Engineering Lead, Riverside Insights
Apr, 2022 - Present
Michael Smyrniotis
Triage Engineering Lead at Riverside Insights
United States, US
Background
Work Experience
Work Experience
Engineer, Riverside Insights
Oct, 2018 - Mar, 20223 years 5 months
Engineer - Support Operations, Houghton Mifflin Harcourt
Apr, 2018 - Oct, 20186 months
Senior Data Analyst, Houghton Mifflin Harcourt
Apr, 2015 - Apr, 20183 years
Data Integration Analyst, Houghton Mifflin Harcourt
Sep, 2012 - Mar, 20152 years 6 months
Lead Processor, TeleNet Marketing Solutions
Oct, 2011 - May, 20127 months
Quality Assurance Specialist, TeleNet Marketing Solutions
Mar, 2010 - Oct, 20111 year 7 months
Marketing Communication Specialist, TeleNet Marketing Solutions
Sep, 2007 - Mar, 20102 years 6 months
Skills
Skills
- Flask Microframework
- Python
- Amazon Web Services
- MySQL
- Microsoft SQL Server
- Quality Assurance
- Technical Support
- Data Mining
- Lead Generation
- Process Improvement
- Shell Scripting
- Linux
- Help Desk Support
- ETL
- Data Analysis
Education
Education
Criminal Justice, Bachelor of Science (B.S.), Western Illinois University
Aug, 2002 - Jul, 2004
General Education, Associate in Science (A.S.), Harper College
Aug, 1999 - May, 2001
Volunteer Work
Volunteer Work
Food Packing, Feed My Starving Children
Oct, 2012 - Oct, 2012
Helped a small group pack several hundred meals for severely malnourished and starving children.