Dedicated and detail-oriented Virtual Assistant with strong organizational skills and a commitment to efficiency. Experienced in administrative support, data entry, customer service, and task management. Adept at handling emails, scheduling, document organization, and other remote administrative tasks with accuracy and professionalism. Tech-savvy with experience using various productivity tools and software. Highly adaptable, self-motivated, and committed to providing exceptional support to businesses and entrepreneurs.
Experience
Perform Network Development and Support Operations tasks for software releases, security compliance, feature enhancements and bug fixes across various platforms, applications, orchestrators and network devices.
- Python
- Ansible
- Docker/Podman
- Security Compliance
- Git
- NSO/MDSO
Perform various VA tasks for start-ups and small business entrepreneurs
- CRM Set-Up
- Google My Business Profile Setup
- Customer Communications
- Inventory and Purchase Tracking
- Social Media Management
- Digital Advertisment
Over the past several years, I've held various roles in advanced support. Providing service for inbound calls and online for residential and enterprise business customers.
- Ticketing
- SLA and Handle time
- Service Performance Reporting
- Billing
- Upsale Offering