About

Work Experience

• DevOps Engineer, 

  Feb, 2021 - Nov, 20219 months

  Maintained distributed services and worked with dev teams to fix issues and improve service. Identified areas for improvement and designed plans for improvement.

  • Migrated 200+ hosts to Amazon Linux 2 before deprecation of Amazon Linux 2012.

  • Developed unified monitoring template for critical server metrics.

  • Led effort to enable AAA across multiple services to improve security posture.

• Cloud Support Engineer, 

  Nov, 2020 - Feb, 20213 months

  Support customers of Amazon Web Services with networking related services such as VPC, ELB, CloudWatch, R53, and site to site VPN.

• Global Load Balancing Technician Contract, 

  May, 2019 - Apr, 202011 months

  Long term contract deploying load balancing configurations for Boeing on F5 LTMs and GTMs. Consulted with customers to determine application needs and resolve load-balancing issues.

  • Deployed 10 - 20 load balancing configurations nightly via GUI and TMSH.

  • Developed TMSH scripts for deploying GTM configurations.

  • Worked with software development team to automate LTM build deployment using Ansible.

• Network Administrator, 

  Mar, 2019 - May, 20192 months

  Short term contract supporting enterprise network. Monitored WAN circuits for degradation, assisted help desk staff with troubleshooting issues. Managed Zebra handheld scanners used by stores and distribution centers.

  • Completed overdue projects and developed network and configuration standards.

  • Developed an action plan for migrating Zebra handhelds from Wavelink to Ivanti Avalanche.

• Network Administrator , 

  Sep, 2017 - Aug, 201811 months

  Managed core and field network consisting of five core offices and over 250 field sites. Maintained and monitored network through SolarWinds, Cisco APIC-EM. Managed department firewalls containing multiple unique security zones. Monitored department WAN circuits for performance issues and engaged Service Providers to resolve issues.

  • Removed 500+ static routes by implementing dynamic routing using EIGRP and BGP across core environment.

  • Migrated department WAN circuit from single static connection to duel links using BGP to add fault tolerance and high availability.

  • Managed Linux Syslog environment for troubleshooting common issues.

  • Developed Bash/Perl scripts to automate firewall troubleshooting.

• Jr. Network Designer, 

  Dec, 2016 - Sep, 20179 months

  Contract working on Boeing project to update international sites and ensure security compliance. Transitioned sites to a regional MPLS architecture allowing for the creation of isolated security zones. Drafted network design packages for locations servicing 10 – 40 employees and represented the project team on several projects that could impact the update.

  • Reduced response time to technical questions between Project Management and Network Design Team from two weeks to same day or better by effectively communicating between the teams.

  • Built Bills of Material for sites accross the globe for ordering new hardwate.

• Retail Network Support Analyst, 

  Sep, 2016 - Dec, 20163 months

  Contract position working in Starbucks NOC troubleshooting networking issues for stores across US and Canada. Support Juniper network infrastructure by providing network diagnostic, repair, and troubleshooting for 8000 stores. Drove problem resolution by creating support tickets, escalate issues to appropriate teams, tracking ticket status, and driving problem resolution withing SLA.

• Network Technician II, 

  Jul, 2015 - Sep, 20161 year 2 months

  Long term Contract position supporting Boeing's Everett plant and surrounding offices. Maintained enterprise network comprised of over 5000 Cisco routers, switches, and LWAPS. Assisted employees at all levels of the enterprise to resolve network related issues.

  • Managed Cisco LWAPS and WLCS via Cisco Prime, web GUI and CLI.

  • Developed Python Script to automate Autonomous Access Point Configuration and other common tasks.

  • Worked with Cisco TAC support to resolve complex issues.

  • Worked with multiple levels of the organization to resolve issues quickly and efficiantly.

• Network Lab Tutor, 

  Jun, 2014 - Jul, 20151 year 1 month

  Mentored students in Everett Community College's CCNA program. Maintained lab hardware to ensure IOS was up to date, and devices were ready for class labs and independent study.

  • Configured Linux TFTPD server for IOS images to allow for IOS upgrade labs and recovery of corrupted lab equipment.

• Retail Service Specialist , 

  Nov, 2011 - Jul, 20153 years 8 months

  Provided professional service to all customers and supported Store Manager in store operations. Trained and mentored team members.

Projects Experience

• bartell drugs – wavelink to ivanti avalanche migration

  - Present

  Evaluated status of new Ivanti Avalanche server for managing Zebra handheld scanners. Documented and completed all unfinished tasks and began migration of select stores for testing.

• department of licensing – legacy migration

  - Present

  Served as implementation lead on multiyear project to modernize department network. Cleaned up and migrated department firewall interfaces to new external firewall. Deployed dynamic routing throughout core network using EIGRP and removed unneeded static routes. Implemented BGP on network edge to connect to provider and share routers.

Skills

Education