Passionate QA Tester with experience in video game quality assurance, dedicated to delivering polished, high-quality gameplay experiences. Skilled in bug reporting, regression testing, and test case management, with a strong eye for detail and a proactive approach to problem-solving. Adept at collaborating across multicultural and multidisciplinary teams to ensure smooth workflows and effective communication, while also capable of working independently with initiative. Technically proficient with testing tools, bug databases, and source control systems, with the ability to quickly adapt to new technologies and engines. Driven by a love of games across genres and motivated to contribute to innovative and memorable action titles, I bring both analytical precision and creative insight to QA. Excited to contribute to the videogaming industry to push the boundaries of entertainment and build extraordinary, timeless gaming experiences.

Skills

Tech

  • HTML, CSS, & JS
  • SQL
  • Python
  • C
  • Lua
  • Fortran
  • Jira
  • Confluence
  • MS Office
  • Google Suite
  • MacOS
  • Windows

Analytical

  • Data Analysis
  • Problem Solving
  • Testing
  • Quality Assurance
  • Anti Money Laundering
  • Fraud Prevention
  • Program Evaluation
  • Research
  • International Education

Interpersonal

  • Cross-cultural Communication
  • Teamwork
  • Collaboration
  • Adaptability
  • Management
  • Teaching
  • Tutoring
  • Delegation
  • Human Rights Activism

Work Experience (10)

Jun 2023 - Dec 2023
Quality Assurance Tester
Larian Studios
 Barcelona, Spain https://larian.com/careers/location/barcelona?location=barcelona
This role was a continuation of the previous Playtesting experience and responsibilities for Baldur's Gate 3 at the Larian Studios office in Barcelona.
  • Thoroughly tested and iterated numerous gameplay paths, ensuring the quality of critical features within hundreds of choice permutations, all the while tracking and adapting to fast-paced version changes during a busy pre-release crunch period.
  • Independently handled requests for ad hoc tests, documented bug reproduction steps, and efficiently completed lengthy gameplay runs over multiple weeks.
  • Collaborated seamlessly within an 8-member QA team at the local Barcelona office, and coordinated with counterparts in offices across Kuala Lumpur, Dublin, Ghent, Guildford, and Quebec, embracing cross-cultural diversity.
  • Successfully executed testing scenarios for multiplayer, multiplayer hand-off, and splitscreen cooperative games, alongside individual single-player speedruns.
  • Logged over 800 gameplay hours, engaging with the game using Keyboard-and-Mouse and Controller interfaces across a range of platforms, including PS5, Xbox, Steam Deck, and operating systems such as Windows and MacOS, with a personal emphasis on the latter.
  • Ensured comprehensive issue tracking by meticulously reviewing existing tickets on the Jira platform before initiating new ones. Contributions included providing additional insights in comments for ongoing issues and proactively creating new tickets to address encountered problems, bugs, with a priority focus on crashes.
  • While crafting bug reports, carefully outlined reproduction steps, incorporating relevant screenshot or video captures, savegames, and logs. Analyzed crash dumps, extracting pertinent memory error tracebacks when possible to enhance the quality and completeness of bug documentation.
  • Distinguished for a specialized approach in uncovering minute and highly specific bugs, showcasing my ability to identify small issues that often elude detection.
  • Communicated with UI, engine, scripting developers, gameplay designers, and various creatives, including writers, artists, and cinematic animators, exchanging feedback when necessary. These interactions greatly helped deepen my understanding of the video game company's structure and organization.
Mar 2023 - Apr 2023
Playtester
Larian Studios
 Barcelona, Spain https://larian.com/careers/location/barcelona?location=barcelona
Larian Studios is a Belgian independent video game developer and publisher founded in 1996 by Swen Vincke. Headquartered in Ghent, Belgium, Larian focuses on developing role-playing video games
  • Enjoyed exclusive early access to the full game build of Baldur's Gate 3, playtesting the overall large-picture state of the game as it was being developed and refined.
  • Prioritized experiencing a single complete natural playthrough over bug hunting.
  • Immersed myself in the DnD world of Faerûn and the Baldur's Gate franchise as a whole, relishing returning characters from BG1 & 2, and savoring the many intricate world-building references.
  • Learned the complexities and subtleties of 5th edition DnD rules, providing comparative feedback to the evolution of Larian's previous Divinity: Original Sin game engines.
  • Completed lengthy daily surveys to provide detailed comments and opinions on the game's characters, narrative, gameplay systems and mechanics, as well as indicating any problems or inconsistencies encountered.
  • Stood out as an exceptionally detail-oriented explorer, taking the time to read through every in-game text, tooltip, ability description, dialogue line, in addition to meticulously examining game world environments, looting all - yes, all! - containers, and experimenting with fun gear and ability builds.
May 2019 - Mar 2020
Fraud Analyst
TeamCMP
 Barcelona, Spain https://teamcmp.com/
TeamCMP is an exciting venture in the online entertainment space, a Digital Entertainment Company and so much more!
  • Identified fraud patterns or trends and communicated these with the team.
  • Managed basic e-commerce chargeback/fraud KPIs of the merchant accounts portfolio.
  • Monitored credit card processing and suggested actions to mitigate losses.
  • Analyzed compromised payment card data, domains, and IPs to improve fraud prevention strategy.
  • Maintained recurring reports and projected trends in chargebacks based on consumer traffic/chargeback ratios.
  • Assessed effectiveness of fraud strategies and trading patterns to validate expected impact of changes.
Feb 2016 - Feb 2018
Compliance Manager
TrafficStars
 Barcelona, Spain https://trafficstars.com
TrafficStars is a self serve proprietary ad network which was developed to provide technical and marketing solutions to advertisers and publishers worldwide.
  • Assessed and overseed all functional related security and compliance issues across the ad network.
  • Managed the development and implementation of policies, procedures and controls to ensure that the organization and clients followed guidelines and best practices.
  • Worked on the development of short, mid and long-term security strategies to protect TrafficStars from any type of fraud and/or malware.
  • Ensured that the company meets all mandated security standards.
  • Reviewed current technology and information policies and practices for continued applicability and effectiveness.
  • Established and implemented the security program of the company, directing the development and implementation of policies and procedures.
  • Communicated key information security strategies and processes to increase productivity and to reduce risk of intrusion.
  • Managed the execution of multiple security controls validation programs simultaneously with specific deadlines.
  • Overviewed improvements to the security and compliance and audit control processes.
  • Documented execution of information security controls and any findings during the review cycle.
  • Identified control deficiencies and/or process inefficiencies and developed process improvements.
  • Managed day-to-day performance of the staff.
Jun 2015 - Oct 2015
Digital Risk Analyst, Fraud Monitoring Team
Western Union - European Regional Operations Center
 Vilnius, Lithuania https://corporate.westernunion.com/index.html
Western Union Digital is the new Customer Focused, Online and Mobile division of Western Union – a Global Money Transfer company that has been around for over 100years. WU Digital is transforming the traditional global brand of WU to become a more digitally and mobile savvy product company.
  • Monitored and analyzed digital money transaction activity to identify potential fraud, scam, and account hacking patterns.
  • Used various database tools, such as SQL Sever Management Studio to efficiently and systematically retrieve, analyze, and document large amounts of information.
  • Conducted analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
  • Assessed and recommended risk decision rule changes to responsible departments in order to mitigate and manage new fraud patterns.
  • Recommended new and enhanced fraud monitoring reports and processes to continually improve fraud monitoring.
  • Supported a global network of customers, requiring daily contact with international and US-domestic markets.
  • Performed active supervision and managed his supervisor's special projects and agenda.
  • Worked closely with other Digital teams to share fraud patterns and mitigation tactics.
  • Stayed up-to-date with industry dynamics and trends to identify service & support products, opportunities and partnerships.
Jan 2014 - Jun 2015
Associate, Digital Review Team
Western Union - European Regional Operations Center
 Vilnius, Lithuania https://corporate.westernunion.com/index.html
Western Union Digital is the new Customer Focused, Online and Mobile division of Western Union – a Global Money Transfer company that has been around for over 100years. WU Digital is transforming the traditional global brand of WU to become a more digitally and mobile savvy product company.
  • Monitored and analyzed digital transaction activity to identify potential fraud patterns.
  • Analyzed money transactions on a case-by-case basis in a real time queue to prevent consumer scam and financial fraud.
  • Conducted analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
  • Handled confidential and sensitive customer information and financial records with compliance to organizational and regulatory requirements.
  • Contacted consumers when needed to validate suspicious digital money transactions.
  • Provided Spanish language customer support in addition to English; assisted colleagues with Spanish speaking customers.
  • Supported the European and Australian consumer region, communicating daily with customers all around the world.
  • Attended to inbound customer calls and conducted security interviews in order to differentiate genuine customers from fraudsters.
  • Resolved complex problems independently and made educated data-based decisions involving digital transactions, escalating to higher management when necessary.
  • Collaborated within a talented, friendly, and diverse team to share fraud detection and mitigation strategies.
  • Adapted quickly to the numerous new responsibilities presented by a rapidly growing digital department.
  • Maintained top performer position, 1st out of a team of ~40-50people, for 14/18 months.
  • Set the highest standards of quality and efficiency while reviewing thousands of individual transactions every month.
  • Earned certificates in courses on anti-money laundering, anti-corruption, customer centricity, and compliance of financial regulations.
Sep 2012 - May 2013
Peer tutor
Lehigh University - Center for Academic Success
 Bethlehem, PA, USA https://studentaffairs.lehigh.edu/content/tutoring
The Center for Academic Success, a component of Academic Life and Student Transitions, is committed to helping all students reach their full academic potential. The Center provides peer tutoring services in many first and second-year courses (introductory and 100-level courses) and study skills assistance free of charge to Lehigh University students. It is our goal to help students become successful, independent and self-confident learners.
  • Tutored students Mathematics, Physics, and Spanish to students in their first/second year of university.
  • Facilitated learning in group, walk-in, as well as individual sessions.
  • Emphasized teaching effective learning strategies and facilitating independent study habits with less of a focus on content.
  • Catered to different styles of learning: social, logic-based, kinaeshetic, with special attention to visual presentation.
Sep 2012 - May 2013
Grader
Lehigh University - Department of Physics
 Bethlehem, PA, USA https://physics.cas2.lehigh.edu
The Department of Physics at Lehigh University offers programs leading to the B.A. in astronomy, the B.S. in astrophysics, and to the B.A., B.S., M.S., and Ph.D. degrees in physics, as well as a summer research program for undergraduates.
  • Graded student homework assignments and exams for an Introductory Astronomy class while keeping track of everyone's total grade.
  • Assisted with grading exams for other large Physics lecture classes during busy exam periods.
  • Provided indirect feedback to students and professors about error patterns and gave suggestions for improvement.
  • Learned about effective, measurable, and transparent assessment design from practical examples.
Jun 2012 - Aug 2012
Residential Assistant for international students
Lehigh University - International Center for Academic and Professional English
 Bethlehem, PA, USA https://global.lehigh.edu/icape/stepup
StepUp Intensive English is a spring, summer or fall program for both conditionally admitted and non-degree seeking students.
  • Served as a Residential Assistant to the students of 'StepUp' - an intensive English language summer program at Lehigh University.
  • Coordinated students during program events, field trips, and daily leisurely activities in a university dorm, such as movie nights, July 4th celebration, a trip to a baseball game and to an amusement park.
  • Provided guidance to international students regarding cultural acclimation issues, prepared them for the challenges of living far away from home in a university campus environment, and otherwise supported their residential needs.
Feb 2009 - May 2012
Student attendant at the LGBTQIA student center on campus
Lehigh University - The Pride Center
 Bethlehem, PA, USA https://diversityandinclusion.lehigh.edu/pride-center
The mission of the Pride Center for Sexual Orientation and Gender Diversity (LGBTQIA Services) is to promote the academic and personal growth of all lesbian, gay, bisexual, transgender, queer, questioning, intersex, asexual, and ally (LGBTQIA) students; achieve equity for LGBTQIA students with respect to access and inclusion; and contribute to the creation of a more socially just institution and community.
  • Served as a student assistant at the LGBTQIA (Lesbian, Gay, Bisexual, Transgender, Queer and Questioning, Intersex, Ally and Asexual) student center.
  • Supervised the student center, cleaning, opening-closing, and maintaining general order.
  • Provided direction and support to students with any LGBTQIA related questions or issues.
  • Coordinated students during LGBTQIA conferences and field trips, for example the DC Equality March 2009.
  • Participated in peer-education panels organized in residence halls.
  • Was responsible for minor assignments from the coordinator and director of LGBTQIA services, such as crafting educational stands/signs, managing informational resources, designing and making pins, or maintaining the specialized book/video library.
  • Obtained Safe-Zone training - a LGBTQIA sensitivity course.

Volunteer

Oct 2012 - Sep 2013
Youth Representative to the United Nations
Unitarian Universalist United Nations Office
 https://www.uua.org/international-justice/un
  • Once every month attended informational briefings prepared by the DPI NGO (Department of Public Information for Non Governmental Organizations) at the UN New York headquarters on behalf of the UU-UNO NGO (Unitarian Universalist United Nations Office).
  • Represented the interests of the UU-UNO in civil society while networking with other NGOs in the UN community to forge relationships of cooperation.
Aug 2009 - Sep 2009
International Orientation Leader
Lehigh University
  • Coordinated incoming international students during Lehigh University's orientation program.
  • Presented on a panel about the challenges of college life in the US with focus on intercultural differences and acclimation issues.

Education (2)

2012 - 2013
Masters
 Globalization and Educational Change
Lehigh University
Grade: 3.81/4.00
2008 - 2012
Bachelors
 Physics
Lehigh University
Grade: 3.78/4.00

Languages

English

Native Speaker

Lithuanian

Native Speaker

Spanish

Fluent

Portuguese

Intermediate

Russian

Intermediate

German

Beginner

Korean

Beginner

References

“Šarūnas is a very responsible and hard working colleague. Being the constant top performer Šarūnas has become to me not only a perfect example, but also a great mentor in how to achieve the best results. During this time he became not only a great help with spanish customers, but also a great friend. He is an interesting person to talk to about work related stuff and especially about human right topics - he has lots of experience in that field. I have no doubt he will continue to climb up the ladder of success!”
Sandra Stankaitytė, Certified RPA Developer.