About

Work Experience

• IT System Administrator, Paradox Security Systems Ltd.

  Mar, 2023 - Present

  Research, design and develop information and communication system network architecture. Evaluate and integrate network systems and data communication hardware and software. Assess, document and optimize the capacity and performance of information and communication system networks. Analyze user requirements, design and develop system architecture and specifications. Develop and conduct design verification simulations and prototype bench tests of components. Supervise, inspect and provide design support during the manufacturing, installation, and implementation of computer and telecommunications hardware. Establish and maintain relationships between users.

  • Server Administration

  • VMware

  • Network Administration

• Information Technology Advisor, Multi-écoute

  May, 2022 - Mar, 202310 months

  Configuring and supporting enterprise resource planning software. Gain an in-depth understanding of existing applications, software, and processes and maintain support. Collaborate with super-users to provide post-go-live support. Act as a liaison between IT and business stakeholders. Performed troubleshooting and network configuration.

  • Website Building

  • Product Management

  • Network Administration

• Technical Team Lead / Product Manager, Zamann Pharma Support GmbH.

  Nov, 2019 - Apr, 20222 years 5 months

  Worked closely with business stakeholders to help define product strategy that met our customers' needs while achieving scalability, reliability, performance, and resource costs. Managed and led a 15-member cross-functional technical team and coordinated with three business partners toward the successful launch of two e-commerce platforms (pharmatching.com and pharmuni.com). Provided system development, product roadmap, and architecture design for integration of the above projects. Developed go-to-market strategy; led a cross-functional team of 15+ internal stakeholders to prepare new product offerings. Developing and implementing risk management strategies, such as risk identification, risk assessment, risk mitigation, and risk monitoring and reporting. The point person to provide product roadmap features into well-defined product requirements including features (functional and non-functional), user stories, and acceptance test criteria. Collaborating with development teams to ensure that code was thoroughly tested and that all bugs and issues were resolved before releases. Leading a team responsible for developing and maintaining a continuous integration and deployment (CI/CD) pipeline to streamline the software release process and reduced deployment times by 20%. Using JIRA and Confluence as the main SDLC tools.

  • Teamwork

  • Product Management

• Technical Product Manager, Hami Holding Development

  Dec, 2019 - Nov, 20211 year 11 months

  Led support and software project management for the company’s push inventory APIs which handle 1000+ transactions per second on average. Played a key role in rebuilding and migrating one of the social media's primaries back-end applications to the cloud resulting in significant platform stabilization and reduction in maintenance costs. Maintained API documentation for push inventory APIs, which included migrating documentation from static requests to the online developer portal. Designing, analyzing, and troubleshooting large-scale distributed systems. Leading a team responsible for identifying, assessing, and mitigating risks associated with software development and product launches. Delivered product solutions to institutional and corporate clients; grew customer base by +25% in the annual report.

• Agile Product Owner, Excoino Market

  Dec, 2018 - Dec, 20191 year

  Led Agile FinTech development implementation for two Blockchain and Cryptocurrency engineering teams. Identifying product backlog, and potential product roadmap, generating product requirements and determining specifications, production timetables and time-integrated plans. Performing administrative functions such as reviewing reports, approving expenditures, enforcing rules and making decisions about purchases of materials or services. Enterprise Resource Planning interface points for time reporting, resource planning, capital management and financials (SAP). Leading a team of QA testers and ensuring that all software releases met quality standards before they were launched to customers. Optimized code production line, resulting in a 10% throughput increase and standardizing the processes in development.

• Engineering Project Manager (Scrum Master & Product Manager), Bistalk Telecom AG.

  Jan, 2016 - Dec, 20182 years 11 months

  Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%. Analyze technology, resource needs, and market demands, to plan and assess feasibility. Collaborating with development teams to ensure that code was properly tested, integrated, and deployed to production environments. Providing the product roadmap based on Scaled Agile Framework (SAFe). Developing and executing SWAT strategies to address critical incidents, including identifying root causes, defining action plans, and leading teams in the execution of those plans. Assign, direct, and evaluate work of staff competence. Develop and implement standards and procedures for technical work performed.

• Information Technology Network Specialist, Western Sydney University

  Nov, 2014 - Dec, 20151 year 1 month

  Planning and undertaking maintenance activities. Providing and facilitating high-standard levels of student services. Troubleshooting system and network problems and diagnosing and resolving network faults.

• Software Developer and Designer, ArvandTech Pty/Ltd.

  Jan, 2011 - Oct, 20143 years 9 months

  Full-stack website development (Python/Django, ReactJS, PostgreSQL). Performed troubleshooting and network configuration. Working around algorithms and data structures. Experienced with application traffic management and analysis.

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Education

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