Enthusiastic and experienced fine dining restaurant server specialized in guest experience. Hardworking, reliable professional who works well in a team or independently. Significant knowledge and deep understanding of food and drink pairings. Adaptable and eager to aid in the delivery of service.
Tap 42 Craft Kitchen & Bar Craft Beer Bar & Kitchen featuring modern interpretations of gastropub fare with 42 Craft Beers to choose from. Ensured excellent service for guests during peak hours. Trained new hires and team members on best practices for bar upkeep and operations. Received positive feedback from guests on given recommendations. Promptly attended guests and managed orders and financial transactions.
Designated trainer for new hires and team members on bar service
Routinely had regular customers request me by name
The Local | Craft Food & Drink An American Gastropub in the heart of Coral Gables. Serving Southern Fare. Served as a liason for restaurant vendors. Managed transactions through a digital point of sale system. Improved inventory procedure to supply daily operational needs. Fostered repeat business by providing consistent exceptional service. Maintained cleanliness of dining and bar areas throughout the day.
Curated cocktail menu for establishment and generated a 25% increase in bar revenue
Cooperated with owner on development of guest relation practices
Hillstone Restaurant Group Since 1977, Hillstone has created restaurants that seek to enliven the senses through inspired settings, graceful service, and cuisine that simply tastes delicious. Collaborated with service team to provide personalized service to guests. Excelled in a demanding detailed-oriented environment. Worked towards solutions when guest issues arose. Ensured guests experience would exceed expectations. Knowledgably made recommendations for guests based on preferences. Managed the preparation of multiple work areas. Provided a bright disposition and service outlook.
Promoted to bartender for exceptional guest service after third year
Selected as trainer to familiarize new managerial staff with fundamentals
Thairama Sushi Thai Rama Sushi serves the Miami Springs community with fresh food, fast. We use quality ingredients and always give service with a smile. Our team is dedicated to providing an inviting and friendly dining experience. Attended to guests needs and provided menu recommendations. Sanitized sushi bar and dining area tables. Accurately calculated payments for close-out process every evening.
Top server for 2+ years, designated training server
Associate of Arts