Director, Software Engineering, Fidelity Investments
Jan, 2025 - Present
Providing technical, delivery, and operational leadership across a large brokerage product portfolio spanning Trading, Research, and Portfolio Monitoring. Leads 8 distributed Agile teams of approximately 60 engineers supporting 50+ applications used by millions of customers daily, with a focus on technology modernization, engineering productivity, quality, security, resiliency, and customer-facing delivery.
Provide technical, delivery, and operational leadership across 8 distributed Agile teams comprising approximately 60 engineers supporting a portfolio of 50+ brokerage applications across Trading, Research, and Portfolio Monitoring used by millions of customers daily.
Serve as Product Owner for portfolio-wide Core & Maintenance initiatives, building and prioritizing quarterly technology investment backlogs and establishing governance and execution frameworks that improved delivery performance from approximately 90% to 100% of committed work, reduced maintenance capacity requirements from 25% to 15%, and returned 10% engineering capacity to customer-facing initiatives.
Created and standardized Core & Maintenance planning, execution, governance, and performance measurement practices across multiple engineering organizations, establishing a repeatable operating model for technology health and modernization delivery.
Improved overall portfolio technology health by 75% year-over-year through security remediation, dependency modernization, lifecycle management, end-of-life software elimination, and proactive risk reduction initiatives.
Directed migration of 13 applications and 131 APIs from GraphQL to modern REST architecture, delivering three months ahead of schedule, eliminating identified security risks, modernizing application frameworks and deployment processes, and achieving zero production incidents throughout the program.
Championed AI-assisted software delivery practices and executive reporting of engineering productivity metrics, achieving approximately 30% efficiency gains, reducing project overhead by 70%, saving 50+ developer sprints, and accelerating modernization timelines by more than two months.
Developed reusable migration patterns, common architecture standards, and shared API service libraries that accelerated adoption and standardized implementation approaches across multiple engineering teams.
Led the cross-platform Quality Engineering pillar across web, mobile, and desktop teams (100+ engineers), owning the success outcomes, roadmap, backlog, and tooling strategy, with monthly progress reporting to senior leadership. Delivered the pillar’s roadmap: migrated test automation from Cypress to Playwright for faster execution, raised automated feature coverage from 50% to 100%, onboarded teams to Xray for test reporting in JIRA, and reached 100% adoption of automated production rehydration by implementing Elixir.
Directed release engineering and operational readiness for a mission-critical brokerage platform, maintaining sub-2% change failure rates through disciplined SDLC, deployment governance, and release management practices.
Led application readiness for the historic SpaceX IPO, coordinating performance testing, AWS capacity scaling, release readiness reviews, and real-time production monitoring to successfully support 300K+ customer requests, 200K+ confirmations, and traffic volumes exceeding 100x normal throughput without customer-impacting incidents.
Strengthened platform security and resiliency through accelerated dependency modernization, Mend Renovate adoption, automated container rehydration, CI/CD modernization, and enterprise security compliance initiatives.
Contributed to organizational growth through recruiting, mentoring, and workforce development efforts, interviewing hundreds of engineering and QA candidates, supporting numerous successful hires, mentoring interns and new engineers, and helping establish a dedicated QA leadership function.