Senior Director of IT, Markon
Apr, 2021 - Present
I serve as a senior technical leader responsible for driving IT operations, automation, and cross-functional system integration. My work includes designing and deploying Power BI dashboards and DAX measures to improve data transparency and support leadership reporting across business development and HR functions. I’ve led the transition from legacy reporting infrastructure to a scalable waterfall-based model, enhancing the accuracy and accessibility of operational insights.
In addition, I lead efforts in IT automation and AI integration, developing scripts and internal tools to streamline manual workflows and support processes like contract review and user onboarding. I manage key internal systems such as Active Directory, SharePoint, 1Password, and help desk platforms, ensuring they are aligned with organizational needs and compliance requirements. Through mentorship, cross-team collaboration, and a focus on security, including MFA rollouts and CMMC-aligned practices, I’ve helped build a more efficient, secure, and data-driven environment.