About

Work Experience

• Senior AI Product Manager, Regulated Agentic Systems, Ascendion

  Mar, 2026 - Present

  Embedded as sole PM on an internal agentic product being piloted with a regulated banking client. The product auto-generates epics, features, and user stories end-to-end from a high-level initiative brief, targeting production-ready output including code and tests.

  • Translated 15 UK banking regulations including FCA Principles, BCOBS, PSR 2017, and the Data Protection Act; into structured story templates that encode compliance requirements as a first-class input to AI-generated artifacts, replacing human-dependent recall with systematic coverage across all future projects.

  • Designed and implemented a 9-point rubric-based evaluation system for scoring agentic output quality across PRDs, features, stories, and tasks enabling comparative measurement across prompt sets and establishing a repeatable standard for production readiness.

  • Reduced token costs and improved agent focus through context partitioning: splitting instructions across role-specific files so each agent receives only relevant context, replacing prompt verbosity with targeted retrieval.

  • Designed tiered model routing across the agentic pipeline, matching task complexity to model capability to reduce inference cost without sacrificing output quality.

  • Designed and implemented pre/post execution hooks within the agentic pipeline including linting, validation gates, and output checks; both independently and in collaboration with engineers on a custom framework.

  • Each initiative generates 40–50 stories; the system reduces PM delivery time by approximately 10x, enabling a single person to cover both PM and TPM scope.

• Senior Product Manager, Moodys Northwest Consulting

  Apr, 2025 - Feb, 202610 months

  Embedded PM on a T-Mobile engagement, leading product strategy across web, iOS, and Android experiences serving millions of customers.

  • Shipped a redesigned military suspend flow that eliminated the requirement to call customer support or visit a store: fully digitizing a process previously unavailable in self-service for T-Mobile's military customer base.

  • Led product development for T-Mobile's troubleshooting experience across web, iOS, and Android.

  • Shipped an LLM-powered troubleshooting assistant using knowledge-base retrieval to guide users through support workflows; the business case projected $1.2M in savings over five years through reduced support calls and office visits.

• Generative AI Product Manager, Microsoft

  Apr, 2020 - Sep, 20244 years 5 months

  Led product initiatives across generative AI systems, developer platforms, and APIs powering Microsoft 365 and Copilot experiences.

  • Led development of a C# validation framework enabling Microsoft 365 Copilot agents to safely connect to any OpenAPI-compliant REST API, defining which endpoints agents could access via plugin manifests and JSON schema validation, preventing unsafe tool execution.

  • Partnered with the Copilot orchestration team to define structured tool schemas enabling AI agents to discover and invoke approved APIs.

  • Built automated testing infrastructure validating SDKs and documentation by compiling and executing code examples against thousands of Microsoft Graph API endpoints, with zero-permission security testing to detect privilege escalation risks.

  • Improved developer experience by introducing automated changelogs generated directly from OpenAPI specifications, keeping documentation synchronized with API changes at scale.

  • Collaborated with the CTO's office on responsible AI initiatives and AI governance policies.

• Program Manager Intern, Microsoft

  Jun, 2019 - Sep, 20193 months

  • Led development of a customer support tool from concept to MVP, conducting user research and designing wireframes.

Projects Experience

• Agentic Output Evaluation System, Ascendion

  - Present

  Designed a 9-point rubric-based scoring framework for evaluating AI-generated product artifacts including PRDs, features, stories, and tasks enabling comparative quality measurement across prompt sets and establishing a repeatable standard for production readiness.

• Banking Regulatory Compliance Templates, Ascendion

  - Present

  Translated 15 UK banking regulations including FCA Principles, BCOBS, PSR 2017, and the Data Protection Act into structured story templates encoding compliance requirements as a first-class input to AI-generated product artifacts; replacing ad hoc reviewer recall with systematic coverage.

• Copilot Agent Tool Validation Framework, Microsoft

  - Present

  Led development of a C# validation framework enabling Microsoft 365 Copilot agents to safely connect to any OpenAPI-compliant REST API using plugin manifests and JSON schema validation, preventing unsafe tool execution.

• API Documentation Validation Infrastructure, Microsoft

  - Present

  Built automated testing infrastructure validating SDKs and API documentation examples by compiling and executing code samples against thousands of Microsoft Graph endpoints, with zero-permission security testing to detect privilege escalation risks.

Skills

Education

Volunteer Work