About

Work Experience

• Head of Product Delivery, Pelion IoT Limited

  Apr, 2023 - Present

  Following company-wide role standardization, transitioned to Head of Product Delivery, retaining core engineering leadership while broadening scope to include infrastructure strategy and SRE collaboration. Spearheaded a major platform migration to Kubernetes and led the strategic repatriation of workloads from public clouds (Azure, AWS) to data centers. These initiatives, alongside wider tooling standardization, significantly reduced operational costs (approx. £100k p.a.), simplified infrastructure management, and improved developer experience by consolidating tools and environments previously inherited from Arm.

  • Directed the migration of key systems from Azure/AWS to internal data centers, achieving annual cost savings of ~£100k and simplifying the operational landscape.

  • Led the cross-functional migration of the core platform stack to Kubernetes, resulting in significantly faster deployment cycles, reduced infrastructure complexity, and enhanced developer experience.

  • Collaborated directly with SRE to define and execute infrastructure modernization strategy, aligning platform capabilities with business needs.

  • Drove standardization of engineering tools (e.g., CI/CD, monitoring) across teams, reducing fragmentation and improving operational consistency.

• Director of Software Engineering, Pelion IoT Limited

  Feb, 2022 - Apr, 20231 year 2 months

  Established the strategic technical direction for the Product Engineering department, ensuring alignment with product roadmaps and company objectives. Overhauled Software Development Lifecycle (SDLC) processes, implementing and championing practices like enhanced Code Reviews, Pair/Mob Programming, Local Development Environments, Mocking, and dedicated '20% time' for innovation. These changes demonstrably improved product quality (reducing customer support tickets), boosted delivery cadence, increased Customer Satisfaction & Net Promoter Scores (NPS), and enhanced developer satisfaction. Also managed engineering progression, goal setting, and training advocacy. Maintained architectural oversight for key initiatives and ensured processes supported certifications like ISO27001.

  • Defined and executed the technical strategy for Product Engineering, aligning team efforts with business goals.

  • Revamped SDLC processes with Agile refinements, CI/CD enhancements, and quality initiatives (Pair/Mob Programming, improved Code Reviews, Mocking), leading to fewer customer-reported bugs and higher NPS.

  • Fostered a culture of innovation and developer growth through initiatives like '20% time' and advocating for training/conference attendance.

  • Implemented robust processes supporting compliance requirements for certifications like ISO27001.

  • Managed engineer performance, including goal setting and career progression tracking.

• Principal Software Architect, Pelion IoT Limited

  Mar, 2021 - Present

  Served as a senior technical leader, providing daily mentorship through code reviews, 1-on-1s, and design sessions. Acted as a key Engineering stakeholder interfacing with Product Management and other business units on technical feasibility and design. Vigorously championed the transition to Kubernetes through technical proposals, presentations, and live demonstrations. Designed core platform enhancements including the company's internationalization (i18n) strategy and solutions for migrating legacy database schemas (tackling 'metadata tribbles'). Assumed critical Architecture Director & Software Engineering Manager responsibilities (including team goal setting) during extended leaves ensuring operational continuity.

  • Provided daily technical mentorship and architectural guidance to engineers across multiple teams via code reviews, design sessions, and 1-on-1s.

  • Championed the strategic migration to Kubernetes, effectively communicating benefits and technical approach through proposals and live demos.

  • Designed the platform's internationalization (i18n) architecture and strategy.

  • Architected and proposed a migration strategy to gracefully handle legacy database schemas (e.g., Company_details tables) into a consolidated structure.

  • Acted as primary engineering contact for Product Management, advising on technical feasibility and architectural direction.

  • Successfully covered senior management duties (architecture reviews, team goals) during paternity leave.

• Staff Software Architect, Pelion IoT Limited

  Nov, 2020 - Mar, 20214 months

  Focused on refining Pelion's technical architecture and tooling post-spinoff from Arm. Evaluated, proposed, and demonstrated potential tools and solutions to engineering teams, guiding selection based on suitability. Led the technical effort to decouple Pelion's systems from remaining Arm integrations (contributing to eventual cost savings and DX improvements). Continued to embed strong architectural practices like Architecture Decision Records (ADRs) within the engineering workflow. Designed foundational elements like early composing API gateway concepts.

  • Researched, proposed, and demonstrated tools/solutions (e.g., for messaging, data storage) to engineering teams, facilitating informed technology choices.

  • Led the technical analysis and removal of critical system integrations inherited from Arm, ensuring Pelion's operational independence.

  • Designed initial concepts for a composing API gateway to improve API consumption.

  • Actively promoted and ensured adherence to architectural best practices, including the use of ADRs for significant decisions.

• Staff Software Architect, Arm Cloud Services Limited

  Jun, 2018 - Nov, 20202 years 5 months

  Following Arm's acquisition of Stream Technologies, played a key technical role integrating Stream's internal systems & processes into the Arm ecosystem. Focused on architectural alignment, API integration, and data migration strategies. Collaborated with Arm's central QA and security teams to enhance quality standards and processes (e.g., introducing improved testing strategies, static analysis), ensuring alignment with corporate standards and supporting compliance efforts. Worked with Developer Evangelism to articulate the value proposition of the connectivity services to Arm's customers.

  • Architected key integration points between Stream and Arm's internal tools and processes.

  • Collaborated with central QA to enhance testing strategies and quality standards, supporting compliance goals.

  • Worked with Developer Evangelists to create technical content promoting connectivity APIs and use cases.

• Senior Software Architect, Stream Technologies Ltd

  Apr, 2015 - Mar, 20182 years 11 months

  Promoted to Architect during rapid company growth (team expanding from ~10 to ~30). Established and enforced stricter engineering processes including comprehensive Code Reviews, TDD, CI/CD pipelines, ADRs, and standardized Git workflows to manage complexity and improve quality, measurably reducing bug rates over time. Designed and led the implementation of a scalable LoRaWAN Network & Application Server. Presented this work at industry conferences and co-authored research published in IEEE Sensors. Actively participated in technical due diligence leading to the Arm acquisition. Championed the strategic shift from legacy PHP towards modern technologies and architectural patterns (e.g., microservices, modern web frameworks, messaging systems).

  • Instituted robust engineering processes (ADRs, TDD, CI/CD, Code Reviews, Gitflow) enhancing quality and predictability during major team growth.

  • Designed and led the development of a production LoRaWAN Network & Application Server, handling device management and data processing.

  • Presented LoRaWAN solutions at industry conferences (such as the LoRaWAN Alliance) and co-authored publication in IEEE Sensors.

  • Provided key technical documentation and system analysis during the pre-acquisition due diligence by Arm.

  • Championed and initiated migration from monolithic PHP to newer technologies (Node.js, newer PHP frameworks, Redis etc) and microservice patterns.

  • Designed a complete new version of the company's core APIs, designed to provide an API first approach.

• Senior Developer, Stream Technologies Ltd

  Apr, 2014 - Mar, 201511 months

  As Senior Developer, took ownership of key modernization efforts for the core 'OaSys' platform (rebranded to IoT-X). Led the reimplementation of the platform's frontend using modern PHP & JavaScript frameworks and developed some accompanying RESTful APIs. Improved team workflow significantly by selecting and implementing Jira for issue tracking and leading the critical migration from SVN to Git. Developed essential internal tools for Operations, Support, and Finance. Began exploring and designing solutions for Low-Power Radio and integrated satellite network connectivity.

  • Led frontend reimplementation (using [e.g., AngularJS]) and REST API development for the core IoT-X platform.

  • Managed the company-wide migration from SVN to Git, including establishing workflows and training.

  • Implemented Jira for improved task management and workflow visibility across technical teams.

  • Built vital internal tools automating tasks for Support, Operations, and Finance teams.

  • Contributed to early designs for low-power radio support and integrated satellite backhaul options (e.g., Iridium, Inmarsat).

• Developer, Stream Technologies Ltd

  Aug, 2012 - Apr, 20141 year 8 months

  Joined as a graduate developer, quickly contributing significant feature enhancements and stability improvements to the company's core monolithic PHP platform, 'OaSys'. Developed the company's very first automated deployment system using simple SVN triggers, a staging environment and scripts, drastically reducing manual deployment effort and risk. Collaborated with various business units (Support, Sales, Finance) to understand needs and build internal tooling solutions. Designed and implemented the initial versions of the platform's external APIs. Gained comprehensive business knowledge through hands-on involvement in operational tasks, including technical support.

  • Rapidly delivered features and fixes for the PHP-based OaSys platform (SIM management, billing, UI).

  • Built the first automated deployment system (using SVN, and a staging environment and some scripts so we could deploy) cutting deployment times significantly.

  • Developed internal tools automating processes for Support, Finance, and Operations.

  • Designed and wrote endpoints for the company's first external API for partner/customer use.

  • Provided direct technical support, gaining valuable insights into customer needs and business operations.

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