Email

I like to code

2021-02-01 —

Systems Administrator

Configure Windows and Linux operating systems on virtual and physical servers using PowerShell, Bash, and Puppet. Setup and maintain CI/CD pipeline for Puppet using CD4PE on Kubernetes. Monitor system performance and logs and provide reports for managements awareness into the technical health of Paycom applications using Splunk. Develop team documentation for day to day duties and capture team knowledge using Confluence and Microsoft Word.

Highlights

  • Managed Puppet infrastructure with around 2000 nodes.
  • Automated Server Setup using Puppet and Powershell.
  • Established automated patching solution with Ansible and RedHat Satellite.

2017-06-01 — 2021-02-01

Technical Solutions Specialist

Full stack development using IIS, MySQL, an in house PHP framework, and jQuery/vanilla JavaScript to create information systems for business use. Used C# to create Windows service for backend processing. Developed automation solutions and ETL processes in collaboration with other departments to improve overall efficiency with Python and C#. Provided quality assurance and testing of new API features and bug fixes before deployment using custom test suites written in C#, Python, and PowerShell. Provided support to clients utilizing SFTP, API, and SSO products.

Highlights

  • Worked with PHP, Javascript, C#, MySQL, IIS, and Windows Servers to build internal web applications.
  • Created a .Net application to receive webhooks from the Paycom application to onboard new hires into AD
  • Used Python and XMLRPC to interface with our Brivo security system to pull badge number data into an internal training attendance system
  • Reverse engineered management portal to automate pulling metrics for reporting with Python.
  • Deployed timeclocks as badge readers for internal training attendance system.

2016-04-26 — 2017-06-01

Technical Support Specialist

Managed and prioritized inbound technical support calls and emails as the customer's initial point of contact for technical issues. Mentored new technical support team members by providing training, answering technical questions, and handling escalations. Created documentation for onboarding new team members and common troubleshooting steps in Microsoft Word.

Highlights

  • Provided bug fixes and enhancements to custom inventory system written in PHP.
  • Trained new hires during onboarding to ensure they were ready to take support calls.

2015-02-01 — 2016-04-26

IT Assistant

Oversaw local IT infrastructure including servers, security, networking, storage systems, and desktops. Answered user inquiries regarding computer software and hardware operation. Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. Set up equipment for employee use.

Oklahoma Status University (single year) 2008-08 — 2009-05

NorthWestern Oklahoma State University 2009-08 — 2013-05

Computer Science
Bachelors

Systems Administration

  • RedHat Enterprise Linux
  • Windows Server
  • Puppet / Ansible
  • Powershell / Python / Bash

Programming

  • Python
  • Powershell
  • PHP
  • Rust
  • REST / SOAP / XMLRPC

Web Development

  • PHP
  • HTML / Javascript
  • MySQL
  • .Net Core / MVC / REST API
  • Python / Responder / Django

Table Tennis

Home Assistant / Home Automation

DIY / Woodworking

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