About

Work Experience

• Technical Product Manager - AI Platforms & Enterprise Data, Clearwave Corporation

  Jan, 2023 - Present

  Leading technical platform strategy, multi-EHR interoperability across 50+ systems, and AI-driven workflow innovation.

  • Architected multi-EHR interoperability methodology across 50+ Practice Management/EHR platforms and 10 vendor partnerships, opening net-new vertical market opportunities that expanded SAM by $40M.

  • Engineered an AI-driven reschedule monitoring algorithm delivering $1.87 in transaction value per event, reducing administrative friction and freeing staff capacity for high-value revenue cycle workflows.

  • Led technical platform re-architecture in coordination with onshore/offshore engineering resources and data science teams, centralizing application logs into a unified auditing subsystem.

  • Designed and deployed enterprise Agentic AI Skills and evaluation pipelines for Client Operations and Sales, enabling conversational LLM agents to deliver dynamic, context-aware telemetry dashboards.

• Director, Solutions & GTM Strategy, Clearwave Corporation

  Jan, 2022 - Jan, 20231 year

  Owned executive portfolio scaling, talent coaching, and C-suite deal governance through a $300M private equity exit.

  • Scaled organizational platform strategy across horizontal and vertical health markets, driving a 400% ARR expansion ($10M to $40M) and delivering core business performance that underpinned a $300M private equity exit.

  • Recruited, onboarded, and mentored high-performing Solutions Engineers and cross-functional team members, establishing career development frameworks and a delegation model that increased team output and cross-departmental autonomy.

  • Founded and chaired the C-Suite Deal Governance Committee alongside the CEO, CRO, Chief Client Officer, and SVP of Product—establishing organizational alignment, mitigating operational delivery risk, and increasing bottom-of-funnel sales conversions from <15% to >20%.

  • Spearheaded enterprise-wide commercial transformation by orchestrating the organization-wide pivot to the Challenger sales methodology, aligning Product, Sales, and Operations around value-driven buyer journeys.

• Manager, Sales Operations & Solutions Engineering, Clearwave Corporation

  Jan, 2021 - Jan, 20221 year

  Directed multidisciplinary pods, managed M&A change integration, and governed third-party software development partners.

  • Directed a cross-functional pod of 4 direct reports and external agency resources; built a culture of accountability and transparent deliverable tracking that eliminated cross-team operational blockers.

  • Led cross-departmental technical integration following corporate acquisition, orchestrating the harmonization of legacy teams, CRMs, accounting engines, and support tools into a single scalable infrastructure.

  • Rebuilt enterprise partner/account hierarchies and private equity relationship tracking in Salesforce, constructing stage-by-stage outreach workflows and executive dashboards to support $300M PE exit.

  • Managed third-party software development partners and technical consultants, aligning external vendor velocity with internal quarterly roadmap milestones and strategic business objectives.

• Sales Engineer & GTM Operations Specialist, Clearwave Corporation

  Jan, 2018 - Jan, 20202 years

  Executed pre-sales technical discovery, full CRM migration, and sales enablement tooling.

  • Delivered pre-sales and post-sales technical discovery, custom software demonstrations, and solution architecture guidance to prospective enterprise healthcare clients.

  • Executed full-scale CRM migration from HubSpot to Salesforce; integrated Pardot for automated marketing and configured foundational lead/opportunity scoring and territory management frameworks.

  • Built comprehensive new-hire training knowledge bases, standardized demo environments, and deployed Salesforce High Velocity Sales (Sales Engagement) to accelerate sales rep ramp-up.

• Lead Implementation Consultant, FieldEdge (Xplor Field Services)

  Jan, 2017 - Jan, 20181 year

  Deployed enterprise field service workflows and payment integrations to accelerate client time-to-value.

  • Deployed core enterprise field service workflows and payment integrations into QuickBooks, accelerating client time-to-value (reducing onboarding from 12 to 4 weeks) while maintaining <5% churn.

Skills

Education