About

Work Experience

• Cloud Consultant, tecRacer

  Jun, 2025 - Present

• Infrastructure Engineer, Appning by Forvia

  Jan, 2025 - May, 20255 months

  Responsible for designing, implementing, and maintaining the infrastructure of the Automotive Apps Market, ensuring scalability, security, and high availability.

  • Managing AWS infrastructure (EC2, FMS, AWS Config) using Terraform and Terragrunt

  • Container orchestration and automation with Kubernetes

  • Configuration and management of web servers (Nginx)

  • CI/CD integration and automation

  • Collaboration in an agile environment using Jira and Confluence

• DevOps Engineer, Scrive

  Oct, 2022 - Dec, 20242 years 3 months

  Microservice infrastructure administration on multi-cloud environments (AWS, OpenStack) using Kubernetes.

  • Container orchestration, networking and configuration (Rancher)

  • Infrastructure-as-Code (Terragrunt, Ansible)

  • Logging, monitoring and observability (Opensearch, Grafana, Prometheus)

  • Continuous delivery and GitOps (ArgoCD, Github Actions)

  • On-call rotation, data recovery sessions, incident post-mortems

• Cloud Consultant, tecRacer

  Feb, 2022 - Sep, 20228 months

  Customer-facing technical role as consultant in cloud migration projects.

  • Developed shell scripts, AWS CDK/CloudFormation and Terraform automations

  • Architected solutions using AWS resources (EKS, Fargate, DynamoDB, Lambda)

  • Event organization and participation in lift-and-shift strategy discussions

  • Interviewed potential candidates for technical roles

• Site Reliability Engineer, Aubay Portugal

  Apr, 2021 - Jan, 202210 months

  Improved Mercedes-Benz.io Car Configurator's DevOps lifecycle

  • Configured content and infrastructure changes for sales/design teams

  • Configuration and code version control using YAML and Git

  • Implemented scrum, kanban, and ITIL best practices

• Senior Technical Support Engineer, Guidewire Software

  Jun, 2019 - Apr, 20211 year 10 months

  Technical first responder for application support team (KCS Publisher)

  • On-call incident monitoring and support (Java, SQL)

  • Composed and maintained knowledge base articles

  • Mentored and onboarded over 20 new hires

  • Recipient of quarterly award for contributions

• FICO Data Consultant, Global System

  Feb, 2019 - May, 20193 months

  Consultant for Santander's decision management platforms

  • Created decision algorithms using JavaScript and Python

  • Data extraction using SQL

  • Data flow design and transformation

• System Development Analyst, SMV

  Nov, 2018 - Dec, 20181 month

  Android development of Lista Mágica app

  • Personal supply-chain application development using Java

• Documentation/Translation Analyst, TOTVS

  Jan, 2015 - Nov, 20183 years 10 months

  Technical documentation and localization

  • Composed analytic reports using Google Analytics data

  • Documentation compilation and update projects

  • Change management for software updates

  • Translation and localization of technical content

• Process Analyst, Teleperformance

  Oct, 2013 - Sep, 201411 months

  Process optimization and documentation

  • Developed flowcharts and statements of work

  • Tracked customer service processes

  • Identified bottlenecks in operational procedures

  • Participated in internal and external audits

• Technical Translator, Eagle Translations

  Jan, 2013 - Oct, 20139 months

  Technical translation and proofreading

  • Translated software strings and technical manuals

  • Proofread diverse technical content

• Technical Support Supervisor, Sitel

  Apr, 2012 - Nov, 20127 months

  B2C tech support supervisor for Microsoft during Windows 8 launch

  • Led team of 10 support analysts

  • Maintained quality KPI over 95%

  • Resolved technical issues for churned customers

Skills

Education

Certificates