JOSHUA BENJAMIN
Client Services Manager

About

Proven Client Services Manager with a track record of enhancing client relationships and boosting team efficiency at Epictenet PTY Ltd. Expert in client relationship building and team leadership, achieving significant improvements in client retention and project delivery. Skilled in strategic planning and problem resolution, consistently delivering results that exceed expectations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Digital Engagement Platform expertise, including competitive offerings, pricing and market positioning. Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.

Work Experience

Volunteer

Education

• 2009 2012

  University Of Technology, Sydney

  https://www.uts.edu.au/

  Full Time

  Business Administration

• 2009 2012

  University Of Technology, Sydney

  https://www.uts.edu.au/

  Full Time

  Business Administration

Skills

Interests