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Jon Junell

Jon Junell

Operations Director & IT Architect

189 Polo Park Drive, Bellingham, Washington State, US, 98229
360-389-2501
English

Background


About

About

I use my knowledge to build, deliver and improve IT systems for the Western community so that they can transform their work and get to the business of helping students. I am an IT Leader with experience with data center infrastructure, virtualization, public/private/hybrid cloud and customer support. I have a strong passion in professional development, and improving the work environment. In my current role I have successfully proposed, designed and delivered multiple, organization-wide transformations where I leveraged my passion for engagment, communication, and collaboration. I've turned that information into recommendations for decision makers with clear, concise implementation plans.

Work Experience

Work Experience

  • Associate Director & Principal IT Architect, 

    Mar, 2014 - Present

    Lead, Plan and Develop Public & Private Cloud Infrastructure, Identity, and lead DC Engineering & Telecom teams

    • Currently planning long-term IT infrastructure designs for a cloud forward future

    • Retooled Engineering Team for transparent, supportive, and collaborative environment

    • Implemented DevOps supportive tools and management

    • Orchestrated training and hiring for Engineers and Telecommunication positions

    • Management of WWU’s Datacenters, on premise and at remote locations

    • Development of budget, fees, short, and long term financial planning of IT infrastructure & services

    • Currently leading Microsoft Teams Migration and Adoption, including Telephony Services

    • Implemented Office 365, Tenant, and email consolidation and migration

    • Implemented multi-pool Skype for Business Infrastructure

    • Drove adoption of Azure Cloud Services

    • Consolidated legacy storage and compute into HCI Infrastructure

    • Created a hybrid cloud storage offer based on StorSimple

  • Manager of Information Technology, 

    Jun, 2002 - Mar, 201411 years 9 months

    Primary technical role providing IT support, troubleshooting, system design and process analysis to faculty, staff and students

    • Advised Dean and Chairs on complex implementation of technical solutions

    • Coordinated with campus entities on IT policy, procedures and implementation, including KACE adoption

    • Was elected as technical advisor to Academic Technology Committee of Faculty Senate

    • Managed over 25 student employees supporting faculty, staff, students and labs

    • Planned, budgeted & implemented IT infrastructure and services

    • Trained faculty & staff on hardware and software through presentations and written communication

    • Responsible for managing, coaching and talent development for student employees

  • Student Assistant Network Administrator, 

    Mar, 2000 - Jun, 20022 years 3 months

    Customer service and IT support, focused on Windows Desktops, Labs, and Account Management

    • Streamlined processes for job completion, customer care and diagnostics

    • Directed MIS club in setting up A+ and N+ training groups

    • Supported Windows Servers, Novell and Active Directory

  • Customer Service Technician, 

    Feb, 1996 - Mar, 20004 years 1 month

    Customer Service role in a remote territory that covered a broad portfolio of personal and business customers

    • Performed diagnostics and repair of varied systems including PCs, POS and RS/6000

    • Installed Token Ring and Ethernet networks and provided user training for financial customers

Skills

Skills

  • Management Skills

    Employee Development & Coaching

    Communication

    Presenting

    Project Management

    Strategic Planning

  • Technical Skills

    Active Directory

    Azure

    Skype for Business Server

    SQL Server

    Account Management

    Domain Security

Education

Education

  • Business Administration, Masters, Western Washington University

    Jun, 2005 - Jun, 2008

  • Business Administration, Concentration in Management Information Systems, Bachelors, Western Washington University

    Jan, 2000 - Dec, 2001

Awards

Awards

  • Eagle Scout , Boy Scouts of America

    Awarded on: Jan 01, 1996

  • Educause Management Program , Educause

    Awarded on: Jun 01, 2014

  • Educause Proposal Reviewer Plus 2016 , Educause

    Awarded on: Jun 01, 2016

  • Educause Proposal Reviewer 2019 , Educause

    Awarded on: Jun 01, 2019

  • Educause Proposal Reviewer Plus 2020 , Educause

    Awarded on: Jun 01, 2020

Volunteer Work

Volunteer Work

  • Co-Founder, Northwest PowerShell Users Group

    Dec, 2019 - Present

    PowerShell and IT users group and social club

    • Arranged and Coordinated Speakers for shared speaker series 'PowerHour' with DevOps.org

    • Co-Host PowerLunch Stream

    • Co-Host PowerHour speakers Series

  • Mentor & Community Lead, Technology Alliance Group Northwest

    Nov, 2018 - Present

    Vision: https://www.tagnw.org/vision/

    • Presented: Virtualization in the Cloud Era at Tag Summit 2018 with Brian Bunke

    • Mentoring local college students in IT Infrastructure and architecture

Publications

Publications

  • PowerShell Conference Book Vol. 2, LeanPub

    Published on: Jan 31, 2020

    Contributed chapter on 'Where PowerShell has taken work'

  • College Simplify and Streamline IT with Hyperconverged Data Centers, EdTech Magazine

    Published on: Apr 18, 2018

    Next-gen infrastructure makes quick work of compute, server and storage management.

Interests

Interests

  • Outdoors

    HikingMountain BikingCanoeing
  • Travel

    WRC RallyEuropeScanadanviaJapan