Tax Processor, Ernst & Young LLP
Dec, 2023 - Present
Employed extensive comprehension of federal, state, and local tax forms and filing prerequisites to process returns for EY clients.
Vigilantly monitored shared Outlook inboxes to promptly respond to incoming processing requests, ensuring seamless operational flow.
Took ownership of overseeing processing technology and equipment while proactively maintaining optimal levels of office supplies to enhance team efficiency.
Displaying proactive initiative by conceiving and developing a range of spreadsheet-based automation tools and software utilities. Leveraged a variety of technologies, including Python, VBA, and Alteryx Designer, to streamline crucial routines, expediting tasks and boosting productivity.
Recognized for innovation, exceptional problem-solving skills, and a keen focus on creating intuitive user interfaces. Entrusted by supervisor to create additional tools that empower client servers with improved daily task management, ensuring a seamless user experience and increased efficiency.
Demonstrated effective communication skills by presenting and teaching colleagues about the automation tools over video chat sessions, ensuring successful adoption and usage.