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Jake Herbst

Jake Herbst

Senior Site Reliability Engineer

Atlanta, GA
(256) 479-5000

Background


About

About

Software Engineer interested in site reliability, observability, and related infrastructure.

Work Experience

Work Experience

  • Senior Site Reliability Engineer, 

    Apr, 2015 - Present

    A variety of roles and projects including Site Reliability, Tooling Development, Team Leadership, Mentoring, and more.

    • Led and prioritized work for a team of core SREs to handle cross-cutting engineering projects which enabled the organization to more easily identify and approach hurdles that prevented service migration to GCP

    • Transitioned Mailchimp's manual deployment process which deployed large releases every 5 weeks to a continuous deployment and delivery pattern that deploys up to 150 times a day

    • Established capacity and utilization metrics to better track our infrastructure usage and improved estimates needed for additional infrastructure to support growth

    • Planned and led a major initiative to upgrade hundreds of our business critical servers to latest OS and hardware with zero downtime

    • Implemented tooling that improved observability and fault-tolerance for our application's load-balancers(nginx) and http servers(apache)

    • Added site-wide external monitoring for the highest volume endpoints across our entire infrastructure

    • Automated the database migration process which reduced database related incidents and eliminated toil for the database engineers

    • Created logging pipeline using EKS to ship orphaned EC2 logs into centralized ELK stack which improved visibility for developers and support agents

  • Systems Engineer, 

    Jun, 2013 - Apr, 20151 year 10 months

    Responsible for production infrastructure in AWS EC2, configuration management of that infrastructure, as well as building out tooling used by support and engineering teams to easily handle customer inquiries.

    • Developed tooling (Ruby + Sinatra) which enabled support and product engineering teams to easily administer customer accounts

    • Managed application infrastructure in AWS EC2

    • Automated configuration management processes with Chef cookbooks

  • Systems Engineer, 

    Jun, 2011 - Jun, 20132 years

    Responsible for automation of server configuration and buildout for HP internal IT projects.

    • Built and configured physical and virtual Linux and HP-UX servers for HP internal IT projects

    • Developed and managed build automation tools and configuration management tools

Skills

Skills

  • Languages

    PHP

    Python

    Go

    Ruby

    BASH

  • Tools & Technologies

    Docker

    Prometheus

    Puppet

    Kubernetes

    Grafana

    Kibana

    Elasticsearch

    Terraform

    MySQL

    Jenkins

    Chef

    Linux

    Nginx

    Apache

    HAProxy

    Rundeck

  • Platforms

    GCP

    AWS

Education

Education

  • Management Information Systems / Computer Science, Bachelor, University of Alabama

    Jan, 2007 - May, 2011