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James Chuong

James Chuong

Software Engineer

San Francisco Bay Area, California, US

Background


About

About

A software engineer with 10+ years of experience at software startups in the Bay Area. Adept at working across multiple roles with a specialization in frontend development, currently building AI-powered products.

Work Experience

Work Experience

  • Staff Software Engineer, Syllable

    Nov, 2024 - Present

    • Built the ActiumHealth demo site to showcase Syllable's voice agent platform following the acquisition

    • Co-developed Console, a self-service React/Next.js + Material UI application for the Zoon platform, enabling customers to configure AI agents, prompts, tools, and voices for inbound and outbound healthcare voice and chat workflows (appointment scheduling, prescriptions, billing)

    • Contributing to planning and prototyping for a next-generation agentic workflows platform (pre-alpha)

  • Staff Software Engineer, Actium Health

    Sep, 2021 - Nov, 20243 years 1 month

    • Built an internal ETL pipeline creation tool, validator, and viewer in Next.js, enabling rapid data onboarding for new customers

    • Led development from prototype to beta launch of a priority-driven calling application, onboarding two customers who responded positively

    • Delivered the Intelligent Campaigns application in React from scratch within 6 months, securing one new customer at launch

  • Senior Software Development Engineer, Automation Anywhere, Inc.

    Mar, 2020 - Sep, 20211 year 5 months

    • Led UI development for Discovery Bot, collaborating with product and UX designers and coordinating with the backend team

    • Developed interactive flowcharts with user editing capabilities in React as the centerpiece feature for Discovery Bot's GA launch

    • Drove the company-wide transition to TypeScript and established component standardization standards, with Discovery Bot components adopted in subsequent projects across the organization

  • Senior UI Engineer, Instart

    May, 2019 - Mar, 202010 months

    • Built customer portal dashboard pages in React + Redux for real-time network utilization metrics

    • Refined React components for custom queries and data visualizations, improving overall UX

    • Integrated self-service UI workflows enabling customers to manage their own service configurations, reducing reliance on internal support

  • Senior Platform Engineer, Instart

    Mar, 2016 - May, 20193 years 1 month

    • Implemented and extended Netflix Lemur for certificate and key management, streamlining DevOps workflows and enabling customer self-service

    • Developed a C++ library integrating with HashiCorp Vault via REST API, enabling secure proxy initialization without locally stored secrets

    • Built Python tooling for managing infrastructure hardware (switches, servers, databases) via Device42

    • Automated global service deployments using Vault, Docker, Nomad, Kubernetes, Puppet, and Salt

Skills

Skills

  • Frontend Development

    HTML

    CSS

    TypeScript

    React

    Next.js

    Redux

    Material UI

  • Languages

    JavaScript

    Python

    C++

  • Infrastructure & DevOps

    Docker

    Kubernetes

    Nomad

    HashiCorp Vault

    Puppet

    Salt

    AWS CloudFormation

Education

Education

  • Computer Science, Bachelor, University of Waterloo

    Sep, 2010 - Jan, 2016