Utilize my problem-solving skills and attention to details to reengineer and ultimately solve complex business problems
Experience
As a Certified Robotic Process Automation (RPA) Developer, I reengineered and automated over 100 Full Time Equivalency (FTE) business processes across diverse sectors, including Finance, Insurance, Oil & Gas, Telecommunications, and Real Estate. My approach followed a comprehensive lifecycle, encompassing requirement gathering, solution designing, development (adhering to standards and guidelines), testing (unit and system integration), scheduling and running processes, debugging, version control, deploying bots in production, and providing post-production support.
- Key responsibilities included creating solution designs, process designs, testing matrices, and handover documents; documenting change requests and updating design documents accordingly; performing technical feasibility checks and suggesting streamlining and reengineering where necessary
- Designed and implemented data pipelines to automate data extraction, transformation, and loading (ETL) processes
- Developed and maintained data warehouses to support business intelligence and analytics
- Utilized tools like Apache Spark and SQL to manage and process large datasets efficiently
- Ensured data quality and integrity through rigorous testing and validation procedures
- Collaborated with data scientists to provide clean, structured data for machine learning models
- Automated vendor registration in Oracle Siebel (CRM) and SAP at a Global Oil & Gas Company delivering 30+ FTE reshuffle
- Automated vendor registration, data validation and revenue data updation in SAP at a leading News and Entertainment Conglomerate thereby achieving 20+ FTE release benefit
- Automated customer enrollment and policy change endorsements in in-house web applications at a reputed Health Insurance Third Party Assistance ; delivering 30+ FTE release benefit
- Automated ACH transactions, payment referrals, and cheque balancing across multiple geographies at a major Global Banking Group leading to 30+ FTE release benefit
Education
- Topics in Machine Learning
- Topics in Database Systems
- Algorithm Design and Analysis, Data Mining and Warehousing, Probability and Statistics, Linear Algebra, Machine Learning
- Computer Networks, Embedded Systems, Mobile Computing
- Compiler Design and Theory of Computation
- Web Programming
- Software Design, OOPS in Python/C/C++
Publications
Proposed a type-2 fuzzy system that works on the different spatio-temporal features for Pedestrian Surveillance
Awards
For devising innovative approaches to business problems
For exceptional client handling and mitigation