About

Work Experience

• Technical Product Manager, User Growth & Engagement, 

  Nov, 2021 - Dec, 20221 year 2 months

  My core focus was on driving user-growth strategies for our influencer segment (50k+ users). By innovating new user entry points and utilizing machine learning for personalized content, I facilitated collaboration among data science, partner management, marketing, and engineering teams for seamless collaboration.

  • Developed AI chatbot to handle 1,500+ daily support inquiries from influencer/brand accounts, improving product design + UX by reducing response times from 2 days to under 90 seconds; blueprint adapted to internal bot now serving 400 million users.

  • Developed and maintained ETL/ELT pipelines between Hive and GCP + implemented ML models for personalized content recommendations, increasing user engagement 2x.

  • Led the cross-department strategy for tech PRDs, aligning technology and business goals to enhance decision-making and risk management.

  • Launched 3 end-to-end React apps (2 Next.js, 1 Redwood), fueling a 20% YoY growth in user base and a 25% increase in daily revenue from in-app purchases.

• Technical Growth Manager, 

  Dec, 2020 - Nov, 20211 year

  • Achieved a 2x increase in yearly revenue by optimizing team performance through automated business processes using Zapier, Slack webhooks and Salesforce APIs.

• Project Manager, Event Production Systems, 

  Jan, 2019 - Dec, 20202 years

  • Managed A/V projects for touring bands playing venues with up to 20k attendees, achieving a and average 50% reduction in equipment deployment times from 6 hours to 3 hours and a 20% decrease in production costs via Python-driven software integrations and equipment consolidation.

• Product Manager, Blockchain Payments, 

  Jan, 2017 - Dec, 20182 years

  • Led product roadmap and successful launch of Karmaship web-wallet, a cryptocurrency micro-payments solution targeting rural communities.

  • Leveraged community feedback and user analytics post-launch to optimize onboarding process, effectively reducing drop-off rates by 50% for future events.

• Product Manager & Web Dev Consultant, 

  Apr, 2015 - Jan, 20171 year 10 months

  • Founded a consultancy, implementing digital growth strategy for SMBs and coding front-end web development for effective business growth.

• Product Manager, 

  Oct, 2013 - Mar, 20151 year 6 months

  • Transitioned from MBA intern to Product Manager at Blend, a betaworks-backed startup, demonstrating adaptability in a dynamic environment.

  • Designed and implemented growth strategies, achieving over 150,000 MAU and company acquisition by ROLI in 2015.

  • Collaborated with cross-functional teams to launch influential features and engaged with A-list artists including Moby and Wu-Tang Clan.

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Education

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