Software Engineer (Backend & AI Focus), Brendi Tech
Dec, 2023 - Present
Designing and developing AI agents for food delivery chatbots, with primary responsibility for backend architecture, prompt engineering, and system scalability.
Architected and implemented scalable conversational AI backend services using Node.js and TypeScript for WhatsApp-based chatbots.
Managed and optimized critical backend infrastructure leveraging Google Cloud Platform (GCP), Firebase, and Firestore to ensure high availability and performance.
Designed and integrated robust APIs with third-party services, managing data persistence across MongoDB and BigQuery.
Engineered and fine-tuned AI agent responses through advanced prompt engineering techniques, resulting in [quantifiable improvement, e.g., 'X% reduction in misinterpretations' or 'Y% increase in successful order completions'].
Contributed to data engineering initiatives to support AI model development and performance monitoring, analyzing [specific data metrics, e.g., 'user interaction logs for model retraining'].