L2 Service Desk Analyst,
Feb, 2019 - present
Description...
Leadership Team
Inbox Team Captain
SME
I am an IT Analyst by day, Full-Stack developer by night.
L2 Service Desk Analyst,
Feb, 2019 - present
Description...
Leadership Team
Inbox Team Captain
SME
IT Support Specialist,
Mar, 2016 - Nov, 20182 years 8 months
Ticket System Migration
Task Entry System Project
Trailer Logging System Project
Javascript
Nodejs
Vuejs
SQL
HTML
CSS/SCSS
SLA
Escalation
Prioritization
Critical Thinking
Process Adherence
Teamwork
Leadership
Initiative
Descriptive
Clarity
Methodical
Analytical
Computer Science, Associates, Tri-County Technical College
Aug, 2013 - Jul, 2016
Outstanding Analyst Award , Getroincs
Awarded on: Jun 19, 2019
Achievement for standing out amoung my peers in work quality, ethics, and leadership.
Technology
Coffee