About

Work Experience

• IT Systems Technician, Prodigy Communications

  Oct, 2023 - Jan, 20262 years 3 months

  Managed Services Provider supporting large-scale enterprise clients across the Sydney region.

  • Engineered end-to-end employee onboarding automation using n8n, reducing manual configuration time from 2 hours to 15 minutes.

  • Managed enterprise-grade security stack including Fortigate firewalls, FortiSIEM monitoring, and Mimecast email gateway.

  • Deployed and maintained virtualized application environments via Omnissa/Horizon for remote user access.

  • Stabilized and secured legacy IIS infrastructure on Windows Server 2008 during modern cloud transitions.

Projects Experience

• Identity & Access Automation

  - Present

  Engineered an automated onboarding pipeline using n8n to synchronize AD, M365, Zoom, and Freshdesk.

  • Reduced manual provisioning time from 2 hours to 15 minutes per user.

  • Automated licensing and security group assignments across multiple SaaS platforms.

• National SD-WAN Rollout

  - Present

  Transitioned 100+ retail locations to a standardized Fortinet security stack via FortiManager.

  • Managed nationwide firewall configurations remotely to ensure security policy parity.

  • Implemented unified threat management (UTM) across a distributed Australian footprint.

• WPA3-Enterprise Security Proposal

  - Present

  Designed a secure wireless authentication framework utilizing RADIUS and EAP-TLS certificates.

  • Authored technical proposal for transitioning corporate wireless to WPA3-Enterprise.

  • Structured certificate-based authentication flows to eliminate credential-based vulnerabilities.

Skills

Education