Application Development Analyst, Accenture
Dec, 2022 - Present
Worked on enterprise healthcare projects for Cardinal Health, focusing on application support, API validation, system monitoring, and issue resolution.
Performed comprehensive API testing and architectural validations to ensure application reliability, performance, and system integrity.
Utilized tools such as Splunk, Dynatrace, Postman, APG Logs, PCF (Pivotal Cloud Foundry), and SQL for monitoring, debugging, log analysis, and troubleshooting production issues.
Collaborated with cross-functional teams including developers, QA engineers, and support teams to deliver timely resolutions and maintain service stability.
Contributed to CI/CD automation initiatives by developing and enhancing scripts to streamline deployment and testing workflows.
Managed and analyzed large datasets using SQL to investigate system-level issues and support root cause analysis.
Enhanced testing efficiency and support processes through automation strategies and continuous improvement initiatives.
Gained hands-on experience in production support, incident management, application monitoring, and cloud-based environments.
Currently working on the FedEx project, contributing to automation, backend development, and deployment-related activities.
Built AI-assisted prompts and generated HTML-based reports for Enterprise Application Integrations (EAIs), architecture reviews, and deployment-related analysis using Copilot.
Worked on a Proof of Concept (POC) for an intercept service responsible for XML file processing into queues and topics using Spring Boot.
Supported the migration of sensitive environment variables to Jenkins and performed validation/testing for secure retrieval across staging and production environments.