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Daniel Brooke

Daniel Brooke

Senior Cloud Engineer

Alpharetta, Georgia, USA

Background


About

About

During my career I have held a range of senior roles in the technical services, system administration and customer support fields. Working within the FMCG, healthcare and private education sectors, I have been exposed to a wide variety of technologies but have focused on Microsoft platforms, for the last few years i have been working in a devops role working with AWS and Azure

Work Experience

Work Experience

  • Senior Cloud Engineer, SAI360 INC

    Apr, 2019 - Present

    SAI360 empowers organizations to manage risk, compliance, and ethics effectively while fostering a culture of integrity and informed decision-making.

    • Acted as the technical contact for all mergers and divestments over the past 5 years

    • Designed and implemented a centralized management solution for 25 Active Directory domains across all global locations

    • Successfully migrated 1800 machines from various on-premises data centers to AWS within a 12-month period

    • Served as the primary point of contact for SOC audits, collaborating with Infosec and the DevOps team

    • Managed the junior members of the team providing mentorship and technical support

    • Collaborated with development teams to enhance overall development productivity

    • Worked closely with software engineering and product management teams to design, deliver, and manage services with high uptime

    • Managed AWS and Azure based infrastructure

    • Proficient in cloud-based software development/management tools such as Azure,AWS,Amazon Linux,AWX, Terraform, windows server.

    • Developed scripts for use in AWX and Azure for operational and deployment purposes

    • Performed code reviews, evaluated implementations, and provided feedback for tool improvements

  • Senior Infrastructure Engineer, SAIGLOBAL

    Mar, 2014 - Mar, 20195 years

    SAI Global provides organizations around the world with information services and solutions for managing risk, achieving compliance, and driving business improvement.

    • Design and deployment of Enterprise Password Repository

    • Redesign and deployment of SCCM 2012 R2 globally

    • Decommission and clean-up of existing SCCM 2007 and 2012 systems

    • Redesign of group policy across the server fleet environment reducing complexity

    • Rollout of System Centre Endpoint Protection to replace Symantec Endpoint

    • Creation and implementation of Enterprise Architecture documentation for Server and Active Directory Naming Standards

    • Remediation and clean-up of DNS and active directory and upgrade to 2012

    • Architecture design for corporate IT systems

    • Monitor, enhance and maintain server infrastructure in over 25 countries

    • Interview and assess suitability of all new infrastructure hires in all regions

  • Senior Infrastructure Engineer, Norfolk Group / RCR Infrastructure

    Mar, 2014 - Mar, 20195 years

    RCR is a leading multi-disciplined engineering company in the provision of integrated solutions to the resources, energy, and infrastructure sectors.

    • 2IC to the infrastructure manager

    • Technical lead for all active directory, sccm and scom tasks and projects

    • Mentoring of junior members of the infrastructure team.

    • Architecture design for corporate IT systems

    • Monitor, enhance and maintain server infrastructure in over 70 sites including hostile environments (remote mine sites)

    • Participate in change management meetings to ensure all changes are giving the highest chance of success

    • Redesign and pilot of Windows 7 SOE

    • Redesign of group policy across the environment reducing user login times from 15 mins to 3 mins

    • Upgrade of SCCM 2012 to R2

    • Remediation and clean-up of active directory and upgrade to 2012

    • Implemented domain based DFSs to simplify primary file server access

    • Upgrade of primary file servers to 2012 R2

    • Technical lead on primary office relocation to CBD

    • Consolidation and virtualization of unsupported physical hardware to reduce licensing costs

    • Rollout of System Centre Endpoint Protection to replace Symantec Endpoint

    • Interview and assess suitability of all new infrastructure hires in all regions

  • System Engineer, Aztec Australia

    Mar, 2010 - May, 20133 years 2 months

    SAI Global provides organizations around the world with information services and solutions for managing risk, achieving compliance, and driving business improvement.

    • Design and implementation if Lync 2013 to run in parallel with an existing Lync 2010 installation

    • Spearheaded the project design and migration to a 2008 R2 domain to allow the company to implement Exchange 2010

    • Sourcing and implementation of a new service desk system to improve IT support to the business

    • Project lead in the development and implementation of System Centre products for various Aztec business units

    • Reducing OS Deployment time from days down to hours

    • Design and Implementation of DFS and DFSR across our primary data centers for redundancy of our primary data stores

    • Maintain and support over 200 servers in 3 data centers located locally and internationally

    • Lead technical engineer for all active directory issues

    • Technical lead for all System Centre products in the Aztec network

    • Manage a variety of Enterprise Storage systems that include disk arrays, fiber channel switches and tape libraries

  • Technical Support Officer, Sonic Healthcare

    Mar, 2007 - Mar, 20103 years

    Sonic Healthcare is an international medical diagnostics company, employing over 22,000 people and offering extensive laboratory medicine/pathology and radiology services to the medical communitity

    • Microsoft infrastructure architecture design for Sonic Health and its subsidiaries

    • Design and deployment of SharePoint 2003 services to Sonic Healthcare subsidiaries

    • Provide Project Management services to customer services and technical services projects

    • Implementation and management of enterprise infrastructure capacity management, monitoring and reporting systems

    • Provide 2nd and 3rd level systems support

    • Mentor IT staff across all service areas in systems configuration, maintenance, and management

    • Develop, implement, maintain, and monitor IT policies and procedures

    • Actively engage in national infrastructure implementation projects

    • Maintain direct vendor and business partner support service relationships

    • Support and manage PDA fleet including security for WM6.0, iPhones, and Blackberries

    • Interview and assess suitability of all new infrastructure hires in all regions

  • System Administrator, Sarina Russo Group

    Feb, 2000 - Feb, 20077 years

    The Sarina Russo Group is one of the largest private education and employment services contractors in Australia employing over 700 staff across the globe

    • Developed and implemented an SOE under Windows XP SOE to 900 desktops in 28 office locations across Australia

    • Project Manager for the design and implementation of Blackberry mobile device infrastructure in an enterprise network

    • Deployment of Windows Mobile 5

    • Project management of small infrastructure projects across Australasia

    • Manage a team of four (4) desktop support administrators to provide continuity of service for 900 desktops across Australasia

    • Responsible for budgetary management of desktop services team utilizing MS excel application, reporting to service delivery manager and developing and sustaining strong relationships with key decision makers in IT and business units to ensure their ongoing support

    • Ongoing management of external vendors for supply of core telephony, data and hardware services and support

    • Utilize MS Project to efficiently manage project timelines, scheduling and resourcing for small to medium size infrastructure projects

  • IT Service Technician, Roshtech

    Jan, 1999 - Jan, 20001 year

    Rosh-Tech was established in 1989 and has been a leader in the design and delivery of excellent IT solutions

    • Tripled the number of systems built on a day-to-day basis while maintaining quality standards by implementing new build processes

Skills

Skills

  • Windows/Linux

    Active Directory

    AD DNS

    Powershell

    SCCM

    Windows Server 2022

    Microsoft SQL

    Amazon Linux

    Redhat

    Ubuntu

  • Infrastructure

    VMWARE

    Netapp

    Pure Storage

    Cisco

    Fortigate

    Hyper-V

  • Devops

    AWS

    Azure

    Terraform

    Ansible/AWX

    Automox

    Rapid7

    Wiz.io

Education

Education

  • Network Support, Certificate IV, Ithaca Institute of Tafe

    Feb, 2000 - Dec, 2001

Interests

Interests

  • Motorcycles

  • Cave Diving

  • Photography

  • Travelling

References

References

  • Available by request.