Experienced technical support specialist with a proven track record in troubleshooting and problem-solving, and an entrepreneur with a keen interest in rug making and music production.
Feb, 2021 - Jan, 20231 year 10 months
Developed strong relationships with automobile manufacturers, improving processes and enhancing case resolution efficiency.
Specializing in OEM support
Strengthened relationships with automobile manufacturers
Improved case resolution efficiency
Intern, Research Associate, Curriculum Consultant,
Sep, 2013 - Jan, 20239 years 3 months
Worked in various roles, from intern to curriculum consultant, participated in a research project on Cepheid Variable Stars, designed and conducted tours, and developed a successful curriculum focused on Data Science and Machine Learning under NSF grant 2049022.
HTML
CSS
JavaScript
Python
R
, High School Diploma, Bronx High School of Science
Jan, 2011 - Jan, 2015
Physics and Astrophysics, Bachelor of Science (BS), University of Wisconsin
Jan, 2015 - Jan, 2020
Data Science, Master's Program, CUNY Graduate Center
Jan, 2023 - Jan, 2025
DATA 606 - Statistics and Probability
DATA 607 - Data Acquisition and Management
Certificate in Data Science, Universidade de Coimbra
Issued on: Jan 01, 2023
Certificate in Portuguese Language and Culture, Universidade de Coimbra
Issued on: Jan 01, 2023
Jalbo Rugs , jalborugs.com
Published on: Dec 01, 2022
A newsletter that showcases the unique rugs created by Jalbo.
Multidisciplinary
alexmontenegro@geotab.com
keshikacallychurn@geotab.com