Work Experience

• Meter Reader, Segurlight, Lda

  Aug, 2020 - Jul, 20243 years 11 months

  Prepare the reading service daily and organize trips; Perform readings of meters (residential homes, businesses, etc.) and record values in designated forms or on a computer; Provide information to customers about reading services; Report any detected anomalies to the relevant services; Prepare and submit reading records.

• Meter Reader, Norleituras Unipessoal Lda.

  Jun, 2008 - Jul, 202012 years 1 month

  Prepare the reading service daily and organize trips; Perform readings of meters (residential homes, businesses, etc.) and record values in designated forms or on a computer; Provide information to customers about reading services; Report any detected anomalies to the relevant services; Prepare and submit reading records.

• MEO Technical Support Assistant, Intelcia

  Aug, 2025 - Present

  Provide technical support to customers for TV, VoIP and Internet services; Diagnose and resolve technical issues
  using remote support tools; Configure and troubleshoot customer equipment and services; Record incidents and
  update customer information in internal systems; Escalate complex issues to specialized technical teams when
  necessary; Provide customers with information and guidance on the use and optimization of services.

Skills

Education

Certificates