IT Support Technician/System Administrator,
Jul, 2017 - Present
WP Engine is a WordPress hosting/service company.
React, Apollo, Styled Components
Node.js microservices
Deployed on Kubenetes/GCloud (I didn't set it up)
I’m a IT Support Technician who loves working with open source technology. Specialties: Windows, Linux, Mac - IT support technician with lots of experience in lots of stuff.
IT Support Technician/System Administrator,
Jul, 2017 - Present
WP Engine is a WordPress hosting/service company.
React, Apollo, Styled Components
Node.js microservices
Deployed on Kubenetes/GCloud (I didn't set it up)
Customer Support Specialist L1A,
Nov, 2017 - Aug, 20189 months
WP Engine is a WordPress hosting/service company.
Worked with Postgres, Redis and Dynamodb for storage.
Hosted on a mixture of Heroku Apps and EC2 servers.
Caching by Fastly and Cloudflare
Hybrid app supported on all platforms
Customer Support Specialist L1,
Jul, 2017 - Nov, 20174 months
WP Engine is a WordPress hosting/service company.
Worked with Postgres, Redis and Dynamodb for storage.
Hosted on a mixture of Heroku Apps and EC2 servers.
Caching by Fastly and Cloudflare
Hybrid app supported on all platforms
Computer Technician,
Dec, 2015 - Jun, 20166 months
Following Google’s CDN for jQuery, we decided to start a CDN for the less popular Javascript frameworks. The CDN is community moderated and open source on GitHub. We secured a partnership with Cloudflare who now supports the infrastructure.
Millions of sites use the CDN in production
Larger market share than Yahoo's and Microsoft's content distribution network
We serve hundreds of billions request a month
Contains over 2000 popular Javascript libraries
Millions of developers visit the site per year
Help Desk Technician,
Jun, 2006 - Sep, 20063 months
Hired to take EFF's campaigning to the next level by building an action centre in Ruby on Rails. The action centre is built around some large open source tools that lower the barrier to entry when contacting congress.
Developed new tools for contacting congress
Brainstormed campaign ideas to raise maximum awareness about issues
Lots of social networking integration
Help Desk Technician,
Jun, 2005 - Sep, 20053 months
Started off as a front end developer but took on the role of CTO in early 2013. The application frontend is built with Javascript and organized as a single page application that talks to a collection of Rails web servers which are connected to MongoDB.
Managed a small team of developers and designers
Built the entire frontend application with Backbone.js
Transferred all of the infrastructure from Heroku to AWS
HTML / JSX
CSS / Styled Components
Javascript
React
Vue
Node
MySQL
Postgres
DynamoDb
Ansible
Virtulization
Heroku
Caching
Windows
Linux
Mac
Linux
Virtulization
Servers
Caching
Computer Repair
Troubleshooting
Problem Solving
Critical Thinking
Information Technology (incomplete), Associate of Applied Science, Austin Community College
- Present
Radio TV Film (incomplete), Associates of Visual Communication, Lonestar College
- Present
A+ (studied), Certification,
- Present
CCNA (studied), Certification,
- Present
Linux + / LPIC (studied), Certification,
- Present
Google IT Support Professional (studied), Certification,
- Present
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