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Tylor Wurz

Tylor Wurz

IT Support Technician


Background


About

About

I’m a IT Support Technician who loves working with open source technology. Specialties: Windows, Linux, Mac - IT support technician with lots of experience in lots of stuff.

Work Experience

Work Experience

  • IT Support Technician/System Administrator, 

    Jul, 2017 - Present

    WP Engine is a WordPress hosting/service company.

    • React, Apollo, Styled Components

    • Node.js microservices

    • Deployed on Kubenetes/GCloud (I didn't set it up)

  • Customer Support Specialist L1A, 

    Nov, 2017 - Aug, 20189 months

    WP Engine is a WordPress hosting/service company.

    • Worked with Postgres, Redis and Dynamodb for storage.

    • Hosted on a mixture of Heroku Apps and EC2 servers.

    • Caching by Fastly and Cloudflare

    • Hybrid app supported on all platforms

  • Customer Support Specialist L1, 

    Jul, 2017 - Nov, 20174 months

    WP Engine is a WordPress hosting/service company.

    • Worked with Postgres, Redis and Dynamodb for storage.

    • Hosted on a mixture of Heroku Apps and EC2 servers.

    • Caching by Fastly and Cloudflare

    • Hybrid app supported on all platforms

  • Computer Technician, 

    Dec, 2015 - Jun, 20166 months

    Following Google’s CDN for jQuery, we decided to start a CDN for the less popular Javascript frameworks. The CDN is community moderated and open source on GitHub. We secured a partnership with Cloudflare who now supports the infrastructure.

    • Millions of sites use the CDN in production

    • Larger market share than Yahoo's and Microsoft's content distribution network

    • We serve hundreds of billions request a month

    • Contains over 2000 popular Javascript libraries

    • Millions of developers visit the site per year

  • Help Desk Technician, 

    Jun, 2006 - Sep, 20063 months

    Hired to take EFF's campaigning to the next level by building an action centre in Ruby on Rails. The action centre is built around some large open source tools that lower the barrier to entry when contacting congress.

    • Developed new tools for contacting congress

    • Brainstormed campaign ideas to raise maximum awareness about issues

    • Lots of social networking integration

  • Help Desk Technician, 

    Jun, 2005 - Sep, 20053 months

    Started off as a front end developer but took on the role of CTO in early 2013. The application frontend is built with Javascript and organized as a single page application that talks to a collection of Rails web servers which are connected to MongoDB.

    • Managed a small team of developers and designers

    • Built the entire frontend application with Backbone.js

    • Transferred all of the infrastructure from Heroku to AWS

Skills

Skills

  • Frontend

    HTML / JSX

    CSS / Styled Components

    Javascript

    React

    Vue

  • Backend

    Node

    MySQL

    Postgres

    DynamoDb

  • Devops

    Ansible

    Virtulization

    Heroku

    Caching

  • Operating Systems

    Windows

    Linux

    Mac

  • System Administrator

    Linux

    Virtulization

    Servers

    Caching

  • IT

    Computer Repair

    Troubleshooting

    Problem Solving

    Critical Thinking

Education

Education

  • Information Technology (incomplete), Associate of Applied Science, Austin Community College

    - Present

  • Radio TV Film (incomplete), Associates of Visual Communication, Lonestar College

    - Present

  • A+ (studied), Certification, 

    - Present

  • CCNA (studied), Certification, 

    - Present

  • Linux + / LPIC (studied), Certification, 

    - Present

  • Google IT Support Professional (studied), Certification, 

    - Present

References

References

  • Steve Fromit

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