James Norman

Skills

Jul 2014 - Current

Solutions Consultant

Freelance

Melbourne, AU

Engage with a diverse range of clients to understand their strategic and technical needs, delivering tailored software solutions that drive business success.
Combine deep technical expertise with strong communication skills to guide clients from problem identification to implementation of right-fit solutions.
Manage end-to-end solution lifecycles, including identification, design, development, automation, and integration.
Provide consistent and reliable ongoing support and maintenance for delivered solutions.
Built a robust portfolio featuring bespoke software solutions, complex vendor integrations, and more.

Aug 2021 - Current

Lead Engineer, Product Owner

Beamible

Remote, AU

Lead the engineering team, sharing product ownership with the co-CEO in a women-led HR-tech startup entering a new market focused on designing work for people.
Architected and developed the application from the ground up, scaling it to support thousands of users and collaborative roles.
Directed technical strategy, architectural decisions, and product roadmap management.
Secured enterprise clients, including Big Four banks and consultancies, by meeting rigorous acquisition requirements.
Successfully implemented and maintained ISO 27001:2022 information security compliance across the organisation.

Aug 2020 - Aug 2021

Senior Full Stack Engineer

Beamible

Remote, AU

Transformed the application from a minimal role analysis prototype into a sophisticated organisational design diagramming tool.
2iC a team of four senior software engineers, a design engineer, and a UX designer, fostering collaboration and innovation.
Delivered solutions to complex problems in a highly dynamic and fast-paced business environment.
Maintained exceptionally high standards of code quality and user experience across all practices.

Nov 2017 - Jul 2020

Product Engineer

PaperCut Software

Camberwell, AU

Inherited a 12-year-old website with numerous moving parts without historical documentation or formal handover.
Recognised and executed a progressive modernisation strategy to support business outcomes and improved performance.
Overhauled outdated technology by implementing several new systems and rewriting the core back end using modern libraries and cloud infrastructure.
Rebuilt the front end with modern CSS and JavaScript, significantly improving loading times and responsiveness.
Enhanced CI/CD processes and provided 24/7 on-call technical support, ensuring reliability and security.
Empowered marketing staff to independently manage content, streamlining operations and reducing reliance on IT.
Implemented a design system to unify branding and introduced interactive front-end functionalities, enhancing customer experience.
Designed and facilitated internal training sessions and documentation to ensure seamless operations post-departure.

Sep 2014 - Oct 2016

Co-Founder

WebHype Pty Ltd

Richmond, AU

Co-founded and grew a startup into a five-person team, establishing a strong presence in Richmond.
Managed and directed all technical aspects of the business, including solution architecture, web and app development, user experience design, and server administration.
Led key marketing initiatives alongside business development, contributing to significant business growth.
Mentored staff and guided team development, fostering a collaborative and innovative work environment.
Developed and implemented business growth strategies, positioning the company for success.