Jamie Cryan
Data Scientist | Project Manager
With a career devoted to technological innovation and strategic growth, I am a leader of change who transforms business operations through data-driven insights and advanced technology. Building upon a proven track record of delivering enterprise-scale platforms and restructuring key strategies at Morgan Stanley, my focus has expanded to leading commercial strategy for cutting-edge cybersecurity and AI solutions in Japan. My technical acumen, bolstered by AWS certifications and data science expertise, underpins my ability to align complex technical deliverables with overarching business goals. I am committed to fostering innovation and building resilient, client-focused solutions that thrive in today's dynamic digital economy.
Skills
Data Analysis
- Data Preparation
- Findings Presentation
- Interpretation
- Data Reconciliation
Cross-functional Team Leadership
- Organisational Effectiveness
- Project Delivery
- Stakeholder Management
Data Visualisation
- Tableau
- Microsoft Power BI
- Plotly
- Matplotlib
- Seaborn
Business Analysis
- Requirements Gathering
- Reporting Requirements
Technical Product Management
- Web Strategy
- Data Strategy
- Product Strategy
- Client Communication
- Issue Management
Project Management
- Agile
- Waterfall
Programming Languages
- Python
- R
- SQL (Postgres, Sybase, MySQL, Oracle)
- VBA
Cloud Platforms
- AWS
- Azure
Big Data
- Hadoop
- Spark
Machine Learning
- TensorFlow
- PyTorch
- Scikit-learn
Work Experience (7)
May 2025 - Current
Chief Strategy Officer
Japan Secure Solutions
JSS is an early-stage cybersecurity and sovereign technology company building zero-trust identity platforms, edge AI solutions, and digital infrastructure for Japanese enterprises, government agencies, and critical infrastructure operators.
- Led end-to-end commercial strategy for JSS, identifying and developing partnerships across financial services, healthcare, manufacturing, and government sectors in Japan.
- Structured and negotiated a ¥55M development contract with first customer, a TSE-listed MVNO with 900,000 subscribers, covering delivery of a sovereign identity platform — the company's foundational commercial agreement.
- Designed JSS's go-to-market strategy across three distinct revenue channels: direct platform licensing, hardware appliance distribution via communications manufacturer, and enterprise software ARR.
- Authored the full customer value proposition framework covering sovereign AI, edge computing, and zero-trust cybersecurity solutions — tailored to SMB and enterprise segments across 8 industry verticals.
- Drove product positioning for JSS's core solutions — DPI Box (secure connectivity), Ory Box (identity governance), and AI Storage Box (on-premises AI processing) — aligning each to specific DX barriers faced by Japanese organisations.
- Built and maintained C-suite stakeholder relationships with main customer, government procurement officials, and strategic channel partners, translating complex technical capabilities into commercially compelling narratives.
- Architected and deployed an interactive client engagement dashboard tracking 12,000 user interactions across 120 financial advisers. Implemented role-based access controls and hierarchical viewing permissions, reducing data query time by 85%.
Jun 2024 - Apr 2025
Career break
Relocation
Took time to sell house and relocate from Australia to Japan.
0Jan 2011 - May 2024
Senior Project Manager
Morgan Stanley
Responsible for delivering key technological change to the Australian Wealth Management business.
- Designed and delivered over 10 management reporting dashboards using Power BI, providing critical insights for C-level executives and senior stakeholders relating to revenue analysis, client segmentation and product value discovery to drive restructuring of $170 million revenue business.
- Implemented ETL processes using python scripts for combining 5 different financial datasets, ensuring data accuracy and reliability for analysis and reporting to drive financial adviser discussions with 12,000 clients.
- Spearheaded GST compliance analysis across 3,000 client accounts using SQL and Python, identifying fee discrepancies over 24 months. Implemented corrective measures resulting in accurate GST charges, processing refunds for 20 affected clients, and establishing automated GST verification protocols. Coordinated with ATO for tax adjustments and developed new account setup procedures to prevent future mischarges.
- Utilised Python and SQL for data manipulation, analysis, and automation of reporting processes to uncover discrepancies in client billing arrangements recovering $0.5 million revenue over a 6 month period.
- Coordinated cross-functional teams including software developers, QA engineers, and business stakeholders across various business units in the firm to deliver client fee billing application on time and within scope, demonstrating strong change management skills.
- Collaborated with senior stakeholders across multiple teams as chair of a client data protection committee to understand requirements and deliver tailored data solutions, to ensure the integrity of client data across the business.
- Architected and deployed an interactive client engagement dashboard tracking 12,000 user interactions across 120 financial advisers. Implemented role-based access controls and hierarchical viewing permissions, reducing data query time by 85%.
- Created impactful data visualisations in portfolio modelling tool to support financial advisers pitching to new clients, effectively communicating complex data insights to diverse audiences.
- Led UX design and implementation of Refinitiv market data platform rollout, creating standardised screen layouts and workflows for 200+ users. Developed intuitive default templates achieving 30% immediate adoption rate among financial advisers, establishing foundation for advanced customisation capabilities.
- Executed end-to-end migration of 12,000 client authentication profiles, integrating multiple systems including CRM and portfolio management tools. Automated account linkage process and cleaned legacy data, reducing account setup time from 10 minutes to near-zero and eliminating manual errors. Achieved 100% successful migration rate while maintaining system uptime and client access.
- Consulted and guided development as product owner of client billing system, leveraging complex data integration techniques to manage monthly fees exceeding $5 million across 3,000 client accounts.
- Created and maintained project plans, timelines, and deliverables, consistently monitoring progress and mitigating risks associated with change initiatives for client website of 12,000 client logins.
- Created and maintained comprehensive documentation for data processing and client onboarding for new instant messaging platform, meeting complex regulatory requirements and ensuring smooth rollout of the new product and ongoing reliability and consistency across the organisation.
- Conducted extensive data cleaning and uplift (to 2FA), enhancing data integrity for over 30,000 client records in order to deliver new mobile application to our most valuable clients.
- Managed and maintained multiple key internal knowledge repositories (sharepoint, Jive, Savo, Team-site, Twiki, AEM, Seismic) to drive knowledge sharing across the organisation. Sites had 95% adoption rate and very high accuracy due to strict document lifecycle rules.
Sep 2006 - Jan 2011
Business Analyst
Morgan Stanley
Responsible for delivering cost savings and process improvements through technical solutions to the Human Resources Department across 8 countries in the Asia Pacific region.
- Managed a team of 3 business analysts, overseeing HR projects across Asia, showcasing leadership and change management skills in a multi-cultural environment.
- Designed and delivered automated document generation tool for employee contracts and reference letters using Python and SQL, significantly improving operational efficiency in HR processes and saving approx. 1,000 man hours per annum.
- Managed the implementation of a multilingual pre-hire screening platform across 7 countries, integrating diverse data sources and improving onboarding times by between 1-2 weeks on average.
- Assisted annual compensation review process for 3,000+ APAC employees, leveraging BusinessObjects and Excel automation to generate detailed remuneration reports. Implemented quality control protocols achieving 99.9% accuracy rate in salary documentation. Streamlined management review workflow, reducing processing time by 40% and ensuring timely delivery of compensation communications.
- Led digital transformation initiative implementing AI-enabled document management system, integrating HR and onboarding platforms using OCR technology. Designed automated tagging taxonomy, reducing document retrieval time by 70% and achieving 95% accuracy in auto-categorisation. System processed 10,000+ documents monthly with automated metadata extraction and search capabilities.
Sep 1999 - Sep 2006
Developer | Sales Manager
Patsystems
Responsible for Japanese and then Australian products and business growth.
- Expanded client base in Japan and grew revenues in Australia by 20%
- Introduced an ASP service for an online trading platform to 3 Japanese exchange members, demonstrating ability to implement SaaS solutions.
- Contributed to the development of an exchange gateway for two major Japanese exchanges, gaining valuable experience in financial technology systems.
- Translated and rolled out Japanese language trading front end to 300 traders in Japan.
- Developed pre-trade options trading risk management system requirements, showcasing skills in technical specification and financial risk management.
Sep 1998 - Sep 1999
Project Finance Administrator
Mitsubishi Corporation
Responsible for financing a portfolio of medium to long term projects
- Administrated medium & long term loans portfolio for 3 on-going projects.
- Sourced finance for commodity traders (up to US$40 million).
Sep 1995 - Jul 1998
Coordinator for International Relations
Japan Exchange and Teaching Programme
Local government employee engaged in promoting knowledge of international affairs and assisting foreign residents in the local area.
- Interpreted at 2 international symposiums in Ishikawa and many business presentations.
- Regularly translated official correspondence for local government.
- Taught adult conversational English language course.
Projects (1)
Masters Capstone Project
Sep 2023 - Nov 2023
Short-term Electricity Demand Forecasting in NSW under High Temperatures
- Developed and implemented advanced machine learning models (LSTM, XGBoost) for accurate demand prediction during extreme weather conditions.
- Demonstrated strong critical evaluation skills in assessing model outputs and articulating risks and opportunities to stakeholders.
Volunteer
Sep 2013 - Jan 2019
Communications Manager
Bicycles for Change
We empower communities by providing bicycles. Learn more about us at
http://www.bicyclesforchange.com
Education (2)
2021 - 2023
Master's degree
Data Science
UNSW
- ZZSC5905 Statistical Inference
- ZZSC5960 Bayesian Inference
- ZZSC5836 Data Mining & Machine Learning
- ZZSC5585 Multivariate Analysis
- ZZXC5806 Regression Analysis
- ZZEN9444 Neural Networks, Deep Learning
- ZZEN9313 Big Data Management
- ZZEN9311 Database Systems
- ZZBU5611 Strategic Decision Making
- ZZEN9021 Principles of Programming
- ZZSC9001 Foundations of Data Science
- ZZSC9020 Data Science Capstone Project
Grade: with Excellence
1991 - 1995
Bachelor of Arts
Japanese Studies
University of Cambridge
- Dissertation: Osugi Sakae and the Anarchist movement in the Taisho Era
- J11: Classical Japanese texts 3
- J12: Classical Japanese texts 4
- J13: Modern Japanese unspecified texts
- J14: Japanese composition and essay
- J16: Modern Japanese texts 4
- J19: Japanese history
- JO: Japanese Oral
Grade: 2:2
Certificates
2024-10-20
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
Languages
English
Native Speaker
Japanese
Fluent
French
Intermediate
German
Intermediate
Interests
sports
- running
- cycling
music
- keyboards
- guitar
- ableton live/ reason
References
“I had the pleasure of working with Jamie, and I can confidently say that he possesses excellent problem-solving and analytical skills. Jamie analyses complex data and translates that it into actionable insights that drive business results. Jamie’s capacity to connect data to business outcomes not only showcases his analytical skills but also his understanding of the business and more broadly the industry dynamics. His proactive approach and innovative mindset make Jamie an invaluable asset to any team. I highly recommend him for any role that requires strong analytical abilities and a keen business sense.”Mark Thomas
“I worked with Jamie at various stages when I was employed with Morgan Stanley. More recently when I relocated to Australia and Jamie became my manager. Jamie has vast knowledge of Project management and a natural affinity for process improvement. Jamie always had workable and innovative ideas for process improvement and was someone I could always go to when I needed help/guidance. Jamie always ensured that the work got done and ensured (as a team and personally) that we always had a balance between work and home. He’s been a super manager, a great colleague and I hope to work with/for him again.”Lester Paul DSouza
“Jamie has a unique belind of skills that make him an invaluable asset in professional services firm; He has one of the sharpest intellects I have had the pleasure to work with, making him an asset on any project. With his calm professional manner, he can be relied on to engage with the most dififcult and thorny clients successfully. He has an incredible work ethic (perhaps from his time in Japan) and delivers what he commits to. He is also a very personable and engaging colleague who is great at building team spirit. Lastly his strong technical background and passion for learning allows him to deliver innovative and cutting edge solutions to the complex business challenges we trusted him to resolve.”Andrew Le Lievre
“Jamie took on a tough patch in Patsystems - the japanese market. Jamie worked hard to establish a bridgehead into the market which layed the foundations to what became a significant market for Patsystems - great perseverence and good client facing manner.”Kevin Ashby